Trainer (Contract)

CarePros•Edmonton, AB

10d•CA$50,000 - CA$53,000•Onsite

About The Position

The Trainer plays a critical role in supporting CarePros’ commitment to trauma-informed, culturally responsive care through the delivery of high-quality crisis prevention, intervention, and service excellence training. Certified by Cornell University, the Trainer equips frontline employees with the skills, knowledge, and confidence to safely manage crisis situations while preserving the emotional safety and dignity of the individuals in their care. This role is required to deliver in person training in Edmonton, Red Deer, and Grande Prairie following the annual training session schedule. You will facilitate training such as medication management, documentation, critical incident reporting, and health and safety. This role is not only instructional, but also relational and strategic. By training employees on therapeutic approaches and collaborating across departments, the Trainer ensures that CarePros’ crisis response practices are consistent, reflective of agency values, and aligned with legal and ethical standards. The Trainer also monitors employee competence, maintains certification records, and actively contributes to ongoing quality improvement efforts related to safety and de-escalation. This position is ideal for a trauma-informed professional passionate about fostering resilience, safety, and growth in high-stress environments.

Requirements

Current Therapeutic Crisis Intervention (TCI) Trainer certification from Cornell University.
Post-secondary education in Child and Youth Care, Social Work, Psychology, Human Services, or a related field.
Valid class 5 Alberta driver's license.
Clear vulnerable sector check (VSC) obtained from police services within the last 6 months.
Clear intervention record check (IRC) obtained from children's services within the last 6 months.
Minimum 1 year of experience training employees that work directly with children and youth in residential, group care, or behavioural support settings.
Minimum 1 year of experience facilitating adult learning and delivering training programs.
Use of personal vehicle.
Travel is required to facilitate in person training in Edmonton, Red Deer, and Grande Prairie as scheduled.

Responsibilities

Deliver high-quality crisis prevention, intervention, and service excellence training.
Equip frontline employees with skills, knowledge, and confidence to safely manage crisis situations.
Preserve the emotional safety and dignity of individuals in care.
Deliver in-person training in Edmonton, Red Deer, and Grande Prairie.
Facilitate training on medication management, documentation, critical incident reporting, and health and safety.
Ensure CarePros’ crisis response practices are consistent, reflective of agency values, and aligned with legal and ethical standards.
Monitor employee competence.
Maintain certification records.
Contribute to ongoing quality improvement efforts related to safety and de-escalation.