Trainer
FedEx•Santa Teresa, NM
•Onsite
About The Position
The Trainer is responsible for onboarding, mentoring, and training new hires on safety procedures, operational workflows, and powered equipment operation, such as forklifts, to ensure efficiency and compliance with OSHA and company SOPs. Review and analyze work instructions, training materials and work with leadership on any necessary revisions.
Requirements
- High school diploma or GED
- Prior experience training and/or mentoring employees in a warehouse setting
- Ability to clearly demonstrate processes and explain expectations to new employees
- Strong communication skills with a patient, supportive coaching style
- Attention to detail and commitment to consistent, repeatable training
- Basic computer skills for training documentation and tracking
- Customer service driven.
- Strong team player.
- Ability to follow policies and
- Ability to read, write and interpret
- Ability to add, subtract, multiply and
- Ability to use hands to finger, handle, or
- Ability to sit/walk/stand for duration of shift
- Must possess visual acuity to perform essential job
- Ability to conduct physical tasks with a full range of motion throughout the warehouse
- Ability to lift/carry items up to 50 pounds
Responsibilities
- Provide effective initial training and cross training for employees, vendors and agency employees if applicable
- Maintain accurate training records and update training materials as necessary to reflect current best practices
- Observe trainee performance and provide real‑time coaching and constructive feedback
- Identify skill gaps and escalate training or performance concerns to Leadership
- Support retraining, refresher training, and cross‑training as needed due to process or quality changes
- Support continuous improvement initiatives related to training consistency and workforce readiness
- Act as a mentor to new employees, fostering a positive, safety-conscious work culture.
- Support continuous improvement initiatives related to training consistency and workforce readiness
- All other related duties as assigned.
Benefits
- Competitive Pay
- 401(k) plan with company match after 1 year
- Tuition reimbursement program
- Holiday pay and accrued paid time off programs offering both Vacation and PTO
- Medical, dental, vision and voluntary benefits available on day one
- Basic life Insurance
- Basic AD&D coverage
- Supplemental Life and Supplemental AD&D
- Short-Term and Long-Term Disability coverage for full time employees following 180 days of
- Paid parental leave for both moms and dads
- Paid bereavement and jury duty
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
