Trainer

CTDI Careers•Charlestown, IN

3d•Onsite

About The Position

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide. The Warehouse Trainer is directly responsible for providing on-the-job coaching and training for new and current employees. Hiring for All Shifts! 1st Shift: 7:00AM - 3:30PM, Monday-Friday 2nd Shift: 3:30PM - 12:30AM, Monday-Friday 1st Shift: 6:00AM - 6:30PM, WEEKEND

Requirements

Experience working in a telecommunications warehouse facility preferred.
Team leadership experience is helpful.
Proficient in Microsoft Office; Word, Excel, Power Point & Outlook
Knowledgeable of problem solving and process improvement tools, methods
Demonstrates a sense of urgency to escalate issues when needed.
Can create a positive work environment.
Has excellent verbal and written skills.
Can manage multiple concurrent projects and motivate staff.
Can effectively prioritize and execute tasks in a high-pressure environment.
Has broad knowledge of warehouse operations and warehouse management systems
High School Diploma or GED
While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach, stretch, stoop, bend, and use hands and fingers.
This position requires the employee to be able to use a computer, read, write, and communicate effectively.
In addition, the employee must have color vision.
Ability to lift up to 25 pounds.
Work Authorization: United States (Required)
Must be 18 years of age

Responsibilities

Performs one-on-one training of warehouse operations and WMS processes with new employees and current employees
Assess the training needs of each assigned warehouse environment by scrutinizing facilities and engaging employees into conversation
Create landmarks to be achieved through training methods and create training plans
Design training solutions to meet the individual needs of each employee at each level
Conduct training and development programs
Train all newly hired individuals and those inducted through job rotation activities by ensuring that they comprehend warehouse processes
Observe employees to determine the efficacy of training programs and ensure that any additional training requirements are fulfilled
Exhibit and practice positive communications and team building skills with trainees to ensure a consistently professional environment
Document each training program and module properly and provide follow up for refresher training courses
Ascertain that trainees are aware of order accuracy procedures and conformity at each stage of the training
Write SOPs and deliverables for workplace efficiency and safety and ensure that each member is aware of associated rules and effectively train against SOPs, work instructions and job aids
Provide on-site and theoretical training in operations and supervision and ensure that all methodologies used are in sync with standard training procedures
Trains employees and maintains a training log with new employees and hold weekly one-on-one meetings with new selectors
Improves warehouse strategies and processes
Functions as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company
Audits the work of Warehouse Operators for adherence to training standards and SOPs.
Documents improved process suggestions or quality measures and alerts Warehouse Manager