Trainer

Planet Fitness - Baseline Fitness•Baton Rouge, LA

2d•Onsite

About The Position

The Trainer is responsible for managing the Planet Fitness group fitness program (PE@PF). This involves assisting new members in achieving their fitness goals by designing simple workout programs and providing instruction on proper equipment usage. Key duties include scheduling and conducting PE@PF classes, consulting with members on fitness goals, and ensuring safe and correct equipment use. The role also requires creative promotion of PE@PF class sign-ups, developing bi-weekly exercise updates, and meeting class requirements based on club size and member traffic. Additionally, the Trainer will assist with front desk operations such as answering phones, member check-ins, new member sign-ups, club tours, updating member account information, and addressing member inquiries and concerns, escalating issues to a Team Lead, MIT, or Club Manager when necessary. Maintaining the overall neatness and cleanliness of the club is also an essential part of this position.

Requirements

Honesty and good work ethic
Strong communication and organizational skills
A passion for fitness and health
Punctuality and reliability are a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Completed fitness trainer certification.

Responsibilities

Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
Creating creative and unique ways to promote PE@PF class sign-ups.
Create bi-weekly updates consisting of a variety of exercises.
Meet class requirements based on club size and member traffic.
Assist in front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take potential members on tours.
Changing/updating member account information
Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
Help maintain the neatness/cleanliness of the club.
Assist in cleanliness and appearance of club.