Trainer- Talent Development/HR

Columbus State Community College•Columbus, OH

About The Position

The Trainer, Talent Development is responsible for coordinating and effectively delivering learning and development programs for all employees across the College. This position collaborates with the Organizational Development Instructional Designers to ensure training material aligns with the course delivery method. This role also partners with the Human Resources (HR) Analyst to ensure all training is tracked within the Learning Management System (LMS) accordingly. The Trainer is responsible for training preparation, including technology, logistics, materials, and scheduling. Training Delivery Facilitates training courses, both on-site and virtual, for all employees across the College. Coordinates and delivers all new hire and embedded employee base training, as needed. Manage and prioritize multiple training courses including, but not limited to, Development Dimensions International (DDI) Leadership courses; DiSC; and Human Resources Information Systems (HRIS) workshops. Facilitate learning through a variety of delivery methods and virtual tools. Training Organization & Analysis Gather, review, and analyze course evaluations to determine effectiveness of training sessions. Recommend and implement approved revisions to course materials, as necessary to improve training retention and effectiveness. Play a key role in planning, development and design of new curricula. Utilize the LMS to track all training enrollment and completion for the College. Maintain up to date knowledge on current trends and best practices in the training area through ongoing professional development. Communication & Building Partnerships Interact with project associated vendors, as needed. Collaborates with stakeholders to understand learning objectives. Model exceptional customer service, teamwork, and professionalism in all interactions with the College employees, training participants, associated project vendors, and community members. Partner with Human Resources team members to support training needs around projects including new systems, policies, and/or procedures. Make suggestions and recommendations for ongoing enhancements to training programs and materials for continued effectiveness. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community Knowledge, Skills, and Abilities Knowledge of delivery modes for training content, design principles for creating training content; customer service principles and practices; design software including but not limited to MS Office Suite and LMS, Adobe Suite including InDesign & Adobe Connect; federal/state regulations related to training, harassment, employment, and discrimination; development, and training delivery. Skill in: emotional intelligence; critical thinking; strong written and verbal communication; human relations. Ability to: deliver and complete training needs assessments; deliver training curriculum for all levels of employees; relate to all levels of employees across the College; deliver projects and activities using both an individual and team-based approach; develop and maintain effective working relationships with associates, vendors, students, telephone users and general public; maintain confidential and sensitive information; use good judgement; perform complex tasks and prioritize multiple projects; effectively communicate information in oral and written forms; excellent listening skills and participant in collaborative work; develop and maintain effective working relationships with colleagues and stakeholders across the College; problem solve effectively; exhibit a pleasant public manner and telephone etiquette; originate correspondence; work independently.

Requirements

Bachelor’s Degree in Human Resources, or a related field.
Four (4) years of training delivery.
Knowledge of delivery modes for training content, design principles for creating training content; customer service principles and practices; design software including but not limited to MS Office Suite and LMS, Adobe Suite including InDesign & Adobe Connect; federal/state regulations related to training, harassment, employment, and discrimination; development, and training delivery.
Skill in: emotional intelligence; critical thinking; strong written and verbal communication; human relations.
Ability to: deliver and complete training needs assessments; deliver training curriculum for all levels of employees; relate to all levels of employees across the College; deliver projects and activities using both an individual and team-based approach; develop and maintain effective working relationships with associates, vendors, students, telephone users and general public; maintain confidential and sensitive information; use good judgement; perform complex tasks and prioritize multiple projects; effectively communicate information in oral and written forms; excellent listening skills and participant in collaborative work; develop and maintain effective working relationships with colleagues and stakeholders across the College; problem solve effectively; exhibit a pleasant public manner and telephone etiquette; originate correspondence; work independently.

Responsibilities

Coordinating and effectively delivering learning and development programs
Collaborating with Organizational Development Instructional Designers
Partnering with the Human Resources (HR) Analyst
Training preparation, including technology, logistics, materials, and scheduling
Facilitating training courses, both on-site and virtual
Coordinating and delivering all new hire and embedded employee base training, as needed
Managing and prioritizing multiple training courses
Facilitating learning through a variety of delivery methods and virtual tools
Gathering, reviewing, and analyzing course evaluations
Recommending and implementing approved revisions to course materials
Planning, development and design of new curricula
Utilizing the LMS to track all training enrollment and completion
Maintaining up to date knowledge on current trends and best practices in the training area
Interacting with project associated vendors, as needed
Collaborating with stakeholders to understand learning objectives
Modeling exceptional customer service, teamwork, and professionalism
Partnering with Human Resources team members to support training needs around projects
Making suggestions and recommendations for ongoing enhancements to training programs and materials
Fostering and maintaining a safe environment of respect and inclusion