It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description Position Summary A Training Specialist I is responsible for overseeing, coordinating, teaching, coaching, and presenting training to the associates from the retail areas of the bank. The role conducts training in a one-to-one, virtual, and group setting. They will also be responsible for follow up and the development of learning aids and programs for on-going development. The position requires an individual who excels in a fast-paced environment and one who can adjust quickly to change. Essential Duties and Responsibilities Evaluate associates in the classroom and identify knowledge discrepancies that need to be trained Partner with the Learning Manager of the assigned area and provide support for all operational training needs Recommend and influence changes to training procedures as needed to improve staff performance Deploy enterprise learning solutions to drive knowledge transfer and business impact Present training materials to various audiences as needed, in various forums (instructor-led and virtual) Monitor and report on effectiveness of the training programs used Organize training sessions specific to various roles in the company and ensure all associates receive the appropriate transfer of knowledge Oversee attendance and report to Learning Manager any discrepancies in class attendance Complete all classroom documentation and submit associate tracking reports within 5 business days of the classroom experience Ensure that student competency requirements are met within each class by every associate Performs other duties and responsibilities as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to read and interpret documents such as procedure manuals, general business correspondence, and /or journals or government regulations Ability to effectively present information in one-to-one and small group situations to associates and leaders within the organization Excellent planning, organizational, and decision-making skills Excellent interpersonal and communication skills (oral and written) A proficiency in Microsoft presentation software Good knowledge of various training and teaching methods Excellent time management skills The position will require extensive time in the classroom teaching as well as extensive travel. The ability to stand for long periods of time Education and/or Experience BS/BA degree from a 4-year accredited college/university preferred 1-3 years of banking experience focused in the retail area required Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Since 1903, we’ve been putting people first by making a commitment to you. Simmons Bank is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Arkansas. Founded as a community bank, Simmons Bank has grown steadily to its current size of $28 billion in assets, with more than 3,000 associates located in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Our growth has led to some amazing career opportunities, while our dynamic culture has been recognized by publications across our footprint. Parallel to our growth, Simmons Bank’s community roots run deep – these are felt in the ways we seek to go the extra mile for our customers and communities through exceptional service and volunteerism, and in the strong career growth opportunities and wellness programs we offer associates. Our team is characterized by collaboration, integrity and passion for all we do, high performance, and a commitment to personal and professional growth. If these cornerstones of company culture appeal to you, let’s talk! There’s never been a better time to join our team.
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees