Trainer, Regional Coordinator

Lincare•Grain Valley, MO

About The Position

This Trainer provides training and support to Customer Service Representatives for start up and acquisition centers within a designated region.

Must have proven human relations skills dealing with employees and administration
Proficiency in LincareNet and CIS
High School Diploma or GED required
must occasionally lift and/or move up to 25 pounds

Providing follow up and training for any CIS and LincareNet application updates
Supervising Area Trainers in their training responsibilities within a designated region
Familiarity and re-emphasis of all compliance policies and procedures mandated from the Compliance Officer of the company, and the reporting of infractions of these policies and procedures to the proper source for resolution
Developing and maintaining working relationships with Region Managers, Area Managers, and Region Billing and Collection Managers to help assess problem areas and provide support and assist in resolutions
Working with Area and Region Managers to identify training goals and create a training plan for the region
Reporting all training schedules and monthly progress reports to the National Training Coordinator for all Regional and Area training conducted within a region
Leadership role as a member of the LincareNet Region Transition Team for the duration of this phase for a designated region that will include organizing, communicating, and schedule assessment for the centers to team members and appropriate LincareNet project members
Being available to participate in the ongoing LincareNet application in various stages of duties
Providing follow up support for centers within a region Group Classroom sessions and individual support as needed
Providing training and support for all center staff in start up centers and acquisitions for the LincareNet application