Trainer/Job Coach

Richmond Area Multi-Servi•San Francisco, CA

4d•$35 - $42•Onsite

About The Position

Trainer/Job Coach - Vocational Supportive Services for CalWORKS participants for the RAMS Hire-Ability Community Jobs Program. Hire-Ability is the award winning vocational services program of RAMS. Hire-Ability provides quality & culturally competent vocational rehabilitation, training, and support services to adults with barriers to employment, behavioral health conditions and/or mental health disabilities. Program services include: Employment Services, Employee Development, Janitorial Training, Clerical and Janitorial Internships, Help Desk and Desk Top Training, Community Jobs Program for CalWORKs, and Youth Programming (Youth2Youth, TAY Peer Employment and Career Connections). As a member of the Community Jobs Program (CJP) the Trainer/Job Coach works with the CJP Team in an effort to increase CalWORKs participant’s employability through a job readiness and job preparation program that includes vocational skills training and paid work experience.

Requirements

Three years of experience providing direct services to human services and/or behavioral health services participants from minority/underserved groups or similar population
Excellent verbal and written communication skills in English
Demonstrated experience providing job readiness and vocational skills development training required
Must have excellent communication skills and a friendly, customer-focused attitude
Strong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levels

Nice To Haves

Bachelor’s Degree in social work, business & marketing communications field, preferred.
Familiarity with community human services and/or behavioral health systems of care in San Francisco highly preferred
Familiarity with the San Francisco community resources/services (may include health, mental health, substance abuse, vocational, housing, etc), highly preferred
Strong commitment to the philosophy, goals, & mission of RAMS in providing community-based, culturally competent, and participant-guided mental health services to the community
Commitment to engaging in professional development activities such as trainings, continuing education seminars, case conferences, and reviewing up-to-date material, etc., as related to treatment strategies for the population of Hire-Ability
Experience supporting participants in a holistic, strength-based, Trauma-Informed Care approach

Responsibilities

Prepare and Provide Job Readiness Activities which include but are not limited to the following: Vocational and educational assessments (example: Individual Service Plan), Job Readiness and Soft Skills Training
Provide Job Coaching/Support to participants throughout the different stages of CJP
Work collaboratively with Job Developers and CJP team to encourage participant engagement throughout the various stages
Support in efforts to re-engage participants in the services provides
Engage participants in Vocational Skills Development Training in a classroom style setting and update training materials as needed to adapt to participants needs
Conduct check-ins with participants to address barriers using a strength based and trauma informed care approach
Communicate with HSA staff on an ongoing basis, reporting participant absences within two days of occurrence
Works collaboratively with all the related Hire-Ability staff around meeting the program's contract objectives
Provide basic remedial education, as needed, such as reading comprehension and basic math
Provide job retention support for a minimum of 90 days to participants who obtain unsubsidized employment
Participate in case conference meetings with HSA staff to make next step recommendations, referrals for ancillary, other supportive services, or address concerns and document recommendations
Other duties as assigned