Trainer (Benefits Programs)

Virginia Information Technologies Agency

9d • $72,000 - $79,000 • Onsite

About The Position

At the Virginia Department of Social Services, we put people at the center of
everything we do. We believe that every Virginian can live a life of dignity and
that all voices, ideas and experiences contribute greatly to our pursuit of
excellence. Inspired by continuous improvement, we commit ourselves to
listening, learning and cultivating environments of trust, respect and positive
engagement. Together, we are mission-driven, eager to achieve, and passionate
about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve
safety, independence and overall well-being. We are a $2 billion agency – one of
the largest in the Commonwealth of Virginia – partnering with 120 local
departments of social services and 31 community action agencies, along with
faith-based and non-profit organizations, to promote the well-being of children,
adults, and families statewide. We proudly serve alongside 1,650 (state) and
12,200 (local) human services professionals throughout the Social Services
System, who ensure that thousands of Virginia’s most vulnerable citizens have
easy access to the services and benefits available to them.

In addition to a rewarding work experience, VDSS offers excellent health and
life insurance benefits, pre-tax spending accounts, state funded Short and Long
Term Disability, paid holidays, vacation, tuition assistance, free wellness
programs, and a state retirement plan with options for tax-deferred retirement
savings including employer matching – Employee Benefits.

Requirements

• Experience in professional training or instruction.
• Considerable demonstrated experience and skill in interpreting and applying policy, regulations, and guidelines in the area of: • Benefits Services including considerable knowledge of VaCMS and Medical Assistance programs including Families & Children Medicaid, ABD and LTSS
• Must have a valid driver's license.
• Considerable knowledge of adult training methodologies and adult learning theory, best practices for group facilitation, and using instructional aids for adult learners.
• Knowledge of state and federal laws and mandates relevant to social services.
• Skill in the use of Microsoft Suite products including Word, Excel, Outlook, OneDrive, Sharepoint, and PowerPoint; video conferencing platforms such as WebEx, GoToWebinar, Zoom, and MS Teams, and in utilizing a Learning Management System.
• Demonstrated skill in analyzing training results and needs based on designated assessment strategies.
• Demonstrated ability to prepare, deliver, and evaluate engaging training programs.
• Ability to recognize and motivate individuals in the training environment that require additional assistance.
• Ability to work independently and as part of a team and collaboratively with internal colleagues and external partners to accomplish the goals of the training unit.
• Ability to communicate effectively orally and in writing, meet deadlines, travel throughout Virginia to deliver training, participate in meetings to address statewide training needs, and interact with all levels of the VDSS and other State and Local entities.

Nice To Haves

• Considerable experience in professional stand-up training or instruction and virtual instruction, in a Human Service, Social Service, or public sector setting.
• Experience in developing or revising training curriculum.

Benefits

• excellent health and life insurance benefits
• pre-tax spending accounts
• state funded Short and Long Term Disability
• paid holidays
• vacation
• tuition assistance
• free wellness programs
• a state retirement plan with options for tax-deferred retirement savings including employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees