Train Supervisor - Switching

ConGlobal•Milpitas, CA

6d•$61,000 - $80,000•Onsite

About The Position

ConGlobal is a leading expert in multimodal, industrial terminal operations with over half a century of experience in the intermodal industry. The company is dedicated to innovation, developing and deploying products that enhance operations, unlock new markets, and disrupt the status quo. ConGlobal offers multi-modal expertise with operations across the U.S., Mexico, and Costa Rica, and boasts the largest depot terminal network in North America. They leverage industrial operations insights and specialized technology to unlock value, increase operational efficiency, and drive down costs. Their application of smart, connected, and living technologies aims to provide supply chain resiliency with safety, service, and a platform for growth. This role is a full-time position requiring immediate hire, with open availability including all shifts, weekends, and holidays.

Requirements

Customer service experience is preferred, with an emphasis on clear communication and responsiveness.
Indoor desk position with responsibilities that include managing administrative tasks, overseeing the operation, and training staff.
Open availability required, including the ability to work rotating 12-hour shifts (Texas Two Step) and alternating between day and night shifts.
Facility operates 24/7, so weekend and holiday shifts are required.
Proficiency in typing, mathematical knowledge, organization, and time management skills to perform various administrative functions efficiently.
Strong proficiency in Microsoft Office (Windows, PowerPoint, Excel) to manage reports, training documents, and operational updates.
Must pass a pre-employment background verification, physical and drug screening.
The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations. If applicable for the position you are applying to, and if you are offered the position, you will have to take and pass a drug screen.

Responsibilities

Coordinate and oversee the loading and unloading of railcars for inbound and outbound units.
Manage and supervise train crews, providing guidance and oversight to ensure operations are compliant with company policies and federal regulations.
Assist in terminal operations, ensuring safety, efficiency, and productivity across all departments.
Ensure the proper execution of the daily operating plan, coordinating all activities with the rail crew and yardmasters.
Work closely with local railroad officers to address and resolve operational issues and ensure efficient flow of operations.
Promote a culture of safety and Zero Harm by actively and aggressively preventing accidents and personal injuries.
Initiate and conduct thorough investigations into accidents and incidents, identifying root causes, implementing remedial actions, and recommending solutions.
Conduct efficiency tests, check rides, stop tests, and operational tests to assess the effectiveness of training programs and monitor compliance with rules and regulations.
Provide training for switch crews and yardmasters on job-related duties, as well as federal and company regulations, safety protocols, and preventive maintenance guidelines.
Uphold and enforce safety practices, company policies, and federal regulations, ensuring compliance at all times.
Perform other duties as assigned by the company, including administrative and non-administrative tasks.