Train Cleaner Team Leader

OCS Group

41d•Onsite

About The Position

As a Train Cleaner Team Leader, you will be responsible for overseeing a team of cleaners and ensuring the efficient and thorough cleaning of our trains. You will play a key role in maintaining the appearance and cleanliness of our trains to the highest standards while adhering to safety protocols and industry regulations.

Requirements

Applicants must have the right to work in the UK
Proven experience in a similar role, with supervisory experience.
Knowledge of cleaning products, equipment, and techniques.
Strong leadership and interpersonal skills.
Excellent organisational and time management abilities.
Attention to detail and a commitment to maintaining high standards of cleanliness.
Ability to work flexible hours, including nights and weekends, as needed.

Responsibilities

Lead and motivate a team of train cleaners, including scheduling, task assignment, and providing guidance and support to ensure a high standard of work.
Oversee the cleaning of train interiors and exteriors, including seats, floors, windows, restrooms, and common areas, to ensure they meet company standards and regulatory requirements.
Maintain inventory levels of cleaning supplies and equipment, and report any shortages or equipment issues to the Facilities Manager for timely resolution.
Conduct regular inspections to ensure cleanliness, hygiene, and safety standards are met, and take corrective actions as necessary.
Train new team members on cleaning procedures, safety protocols, and equipment operation, and provide ongoing coaching to enhance their skills and performance.
Ensure that the team follows all safety guidelines and protocols, including the use of personal protective equipment (PPE), to prevent accidents and injuries.
Maintain accurate records of cleaning activities, supplies usage, and any incidents or issues. Prepare and submit reports to the Facilities Manager as required.
Collaborate with other departments to address customer complaints related to cleanliness and ensure a positive passenger experience.