Trailer Utilization Coordinator

Landstar System, Inc.•Jacksonville, FL

6d•Onsite

About The Position

Landstar is seeking a Trailer Utilization Coordinator to provide key assistance in maximizing the revenue and utilization of Landstar's trailer fleet through the research and reallocation of trailer equipment within the network. The ideal candidate will have the ability to maintain focus in a fast-paced environment with strong time management capabilities, including the capacity to prioritize tasks effectively. Previous communication experience will assist in resolving concerns with customers and collaborating with team members.

Requirements

High school diploma or general education degree (GED)
6 months of customer service experience
Microsoft Office and Internet knowledge
Strong oral and written communication skills
Professional demeanor
Good organizational skills
Extensive time management capability
Self-motivated with ability to collaborate in a Team setting
Critical thinking; ample ability to utilize resources for decision making purposes

Nice To Haves

6 months of call center experience
6 months of transportation/logistics experience

Responsibilities

Research historical data related to company-controlled assets using multiple systems of record
Assist internal and external customers via inbound and outbound phone calls and emails to coordinate trailer placement with Landstar agents and drivers
Identify opportunities through research to reposition company assets that are deemed to be underperforming
Dispatching and processing payments to reposition company assets
Satisfy internal and external customer requests for assets promptly