TRAILER SHOP MANAGER- Rockford, IL

TRANSPORT REFRIGERATION INC•Rockford, IL

11d•$80,000 - $10,000•Onsite

About The Position

Trailer Service & Parts Industry Transport Refrigeration is looking for a motivated and customer-focused Trailer Shop Manager to join our team. This role is ideal for someone with refrigerated Semi-trailer wreck repair knowledge who enjoys working with customers, building relationships, estimating repairs, and helping grow the business. If you have experience in trailer wreck repair, service, operations, or management and enjoy a fast-paced environment, we want to hear from you.

Requirements

Previous experience estimating wreck repairs for reefer and dry trailer required
Ability to work independently and as part of a team
Sense of urgency and strong work ethic
Comfortable using Microsoft Word, Excel, and Outlook
Valid driver’s license required
Ability to lift up to 75 lbs occasionally
Ability to sit, stand, bend, squat, walk, and climb in and around trailers

Nice To Haves

Background in Service Management, Operations Management, General Management, or related field preferred
Strong customer service and communication skills

Responsibilities

Estimate trailer repairs for customers ranging from minor repairs to major jobs
Sell trailer parts and grow outside parts sales
Build and maintain strong customer relationships
Market services to both new and existing customers
Work closely with Service, Parts, and Sales departments to coordinate repairs and projects
Monitor estimate accuracy and shop performance
Visit customers and sell trailer shop services
Support shop growth and overall customer satisfaction
Maintain a professional appearance and positive attitude