Traffic Signal Operations Technician

AECOM•Mount Clemens, MI

6d•$25 - $35•Onsite

About The Position

AECOM is hiring a Traffic Signal Technician to provide hands-on technical services and support for traffic signal and intelligent transportation systems for the Macomb County Traffic Operations Center project team. The position is based full-time on-site at a client traffic operations center in Mt. Clemens, Michigan. The technician monitors and analyzes traffic and equipment data, identifies roadway incidents and congestion, configures and troubleshoots systems, and communicates timely traffic information to stakeholders and the public. The role also works closely with engineers and transportation personnel to address mobility and safety concerns and implement operational changes. The successful candidate will receive training tailored to the systems, services, and procedures used by the project team. Work is typically scheduled according to a daily office schedule, but additional hours may be needed before or after the shift. Weekend, major holiday, and overnight work may also be required. A valid driver's license and ability to pass a Motor Vehicle Records check are required.

Requirements

High school diploma and at least 2 years of relevant experience, or demonstrated equivalency of experience and/or education.
Valid driver's license and ability to pass a Motor Vehicle Records check in accordance with company policy.
Professional, self-motivated, resourceful approach and ability to work in a fast-paced environment with changing priorities.
Ability to work additional hours as needed; weekends, major holidays, and overnight shifts may be required.

Nice To Haves

At least 1 year of experience in a traffic operations or traffic management center environment.
Experience with traffic signal controller software and detection systems.
Experience using centralized traffic signal software systems to configure, program, and manage traffic signal systems.
Understanding of traffic signal operations and traffic management in relation to traveler safety and mobility.
International Municipal Signal Association certifications, such as Traffic Signal Technician I, Traffic Signal Field Technician II, or Work Zone Temporary Traffic Control Technician.
Other related training, certifications, or demonstrated experience with traffic signal controllers, detection systems, or centralized traffic signal systems.
Effective communication skills, including the ability to convey information to leadership and communicate clearly with stakeholders and the public.
Self-motivation, adherence to operational policies, adaptability, and multitasking ability.
Ability to synthesize information from diverse sources, including automated road sensor data and CCTV cameras.
Data manipulation and management skills.
Ability to apply technical and analytical skills in carrying out services.

Responsibilities

Monitor traffic detectors, sensors, central systems, and automated traffic management systems to identify and manage incidents, congestion, and equipment deficiencies.
Disseminate traffic information by telephone, email, instant messaging, and social media; send real-time incident notifications and updates.
Create, maintain, and troubleshoot ITS equipment work orders and traffic operations service requests.
Communicate with engineers, technicians, transportation agency personnel, first responders, and other safety agencies.
Verify deployed traffic signal timing plans and deploy pre-designed plans to address mobility concerns.
Use central traffic signal systems for device integration, historical data access, and troubleshooting.
Configure traffic signal systems, including controllers and detection equipment.
Develop graphs, charts, tables, maps, and descriptive statistics for traffic operations analysis.
Conduct office and field testing of traffic signal system programming and configuration for construction and operational projects.
Provide technical support during traffic signal cutovers for construction or operational changes.
Assist with data collection for studies and management needs.
Deliver technical training on traffic signal system use, programming, configuration, and troubleshooting.
Maintain composure and precision while working under pressure.
Maintain the quality and timeliness of disseminated information.