Traffic Services Officer
About The Position
Looking for a career where you can stay active, serve the community, and make a visible impact every day? The Springfield Police Department is hiring a Traffic Services Officer to help keep our city safe, organized, and moving. This is a full-time civilian role for someone who enjoys problem-solving, working outdoors, interacting with the public, and being part of a mission-driven team. This isn’t a desk job. As a Traffic Services Officer, you’ll spend most of your day out in the community, responding to issues, helping the public, supporting officers, and handling situations that require professionalism, sound judgment, and strong communication. This role offers the opportunity to: Work in a position where every day is different, be part of a respected public safety organization, build experience in law enforcement and municipal operations, and make a direct impact on the safety and functionality of Springfield’s streets and public spaces.
Requirements
- 30 hours of college credit in any area of discipline from an accredited college; OR 2 years of employment experience dealing directly with the public.
- Professional, dependable, and self-motivated
- Comfortable working independently and making sound decisions
- Skilled at communicating clearly and confidently
- Calm under pressure and able to navigate enforcement-related interactions respectfully
- Organized, observant, and detail-oriented
- Committed to providing excellent public service
- Must possess a valid driver's license.
- Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment.
- Pre-employment drug testing is required.
Nice To Haves
- Experience in customer service or other public-facing work
- Experience resolving conflict or difficult interactions professionally
- Experience working independently with minimal supervision
- Experience applying policies, regulations, or enforcement procedures
- Computer experience, including data entry, email, and documentation
- Experience using radio communication equipment
- Familiarity with local streets, parking areas, and traffic flow
Responsibilities
- Respond to calls related to parking violations and abandoned vehicles
- Patrol public streets, parking lots, and special parking districts
- Enforce city parking regulations with professionalism and consistency
- Assist with traffic control at crash scenes, emergencies, and special events
- Serve as a visible and helpful resource for residents and visitors
- Answer questions and help connect the public to the right city resources
Benefits
- amazing benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
