TOC Operator - Corona , CA

Kapsch • Corona, CA

8d • Onsite

About The Position

The work involves operating a variety of Intelligent Transportation System (ITS) devices and information systems to monitor, evaluate, and direct traffic operations in the Riverside County Transportation Commission (RCTC) I-15 Express Lanes coverage area, along with coordinating with the Freeway Service Patrol (FSP) and First Responders and State DOT (Caltrans) personnel. Available Shifts: Monday - Sunday (2 Days off) 5:00AM-1:30PM or 11:00AM-7:30PM. Candidate must be flexible. Hourly Pay: $18.00/hour. Please note that this is an onsite role with no opportunity for remote work.

Requirements

• High school diploma or equivalent is required.
• Intermediate to advanced level proficiency with Microsoft office and the ability to learn new systems is required.

Nice To Haves

• Previous customer service or emergency dispatch experience is a plus.
• Experience and knowledge of the following though prior TOC / ITS work experience is a plus: Intelligent Transportation Systems (ITS) traffic systems control, incident management, automated communications networks and systems, and the techniques and strategies of traffic information management and dissemination.
• In-depth knowledge of the Riverside County roadway system.
• Ability to multi-task in fast pace situations.

Responsibilities

• Monitor traffic flow
• Identify incidents
• Coordinate Freeway Service Patrol (FSP)
• Coordinate with other organizations such as California Highway Patrol (CHP) and Caltrans.
• Operate CCTV Cameras, DMS (Dynamic Message Sign), and other related systems
• Data entry for use in the Traveler Information System
• Manage Roadwork
• Detect and verify incidents
• Initiate and coordinate response
• Activate and verify public information
• Disseminate incident information
• TOC Control Room shall coordinate FSP services after identification of an incident as required
• Documentation of related or required data as needed

Benefits

• Opportunity to solve complex problems that improve daily the lives of people around the world
• Opportunity to work with cutting edge technologies in a high-growth industry
• Career growth and development
• Casual work environment
• Full benefits package including paid time off, 401(k) and a no-cost medical insurance option for employee and eligible dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED