Traffic Lead

MAT Holdings•Romeoville, IL

14h•Onsite

About The Position

This multipurpose role will coordinate the (outbound) scheduling of freight out of the distribution center. This role is responsible for enabling an efficient day-to-day transportation operation by building and coordinating all weekly shipments, courier tracking, gathering information, absentee coverage, and communication.

Requirements

Excellent oral and written communication skills required
A demonstrated ability to work well in a team environment, to take initiative, to work independently of day-to-day supervision, and to communicate effectively at all levels of the organization
Must be able to manage multiple projects in a fast-paced environment
Highly detail-oriented with the ability to handle shifting deadlines and priorities
High level of commitment, sound judgment, great follow-through, and initiative
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies the appropriate person with an alternate plan
High school diploma or G.E.D., college degree preferred
A basic knowledge of load planning with a large-scale ERP or TMS platform
Basic knowledge of DOT regulations (hours of service)
Basic knowledge and understanding of trip planning (geography)
Proficient in using all Microsoft Office products
Work history of prioritizing and communicating work streams in a fast-paced logistical environment

Responsibilities

Provide the Director with daily updates on any issues with shipments, late orders, or other transportation-related matters.
Route, schedule, and prioritize weekly shipments based on requested delivery dates and warehouse workload.
Build and plan weekly customer shipments (load planning) that maximize cube/weight goals
Plan, direct, and coordinate the transportation operations within an organization or the activities of organizations that provide transportation services
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting service quality standards, and evaluating customer satisfaction.
Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Coordinate and plan intercompany transfers in a cost-efficient, timely manner.
Interface with sales divisions, customer service, carriers, and other internal and external customers on the resolution of shipment issues.
Develop strong carrier relationships
Assign carriers to weekly shipments based on budget/rate lane parameters
Route, schedule, and prioritize weekly shipments based on carrier transit times and warehouse workload
Track and trace shipments to ensure on-time deliveries
Plan and schedule appointments for weekly truck shipments based on customer service orders and required delivery dates.
Coordinate and plan intercompany transfers in a cost-efficient and timely manner
Aid in the monthly review of carrier performance
Help determine invoice discrepancies with carriers
Ascertain industry/logistics best practices to identify new and/or unique programs to differentiate the customer from the marketplace and drive customer satisfaction.
Responsible for internal communications and presentations related to key performance metrics, program updates, and ongoing program information.
Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions.
Motivates and rewards employees, including Next Level incentives
Ensure that the Outbound Department understands and accepts Customer guidelines and requirements for all logistics operations, including compliance, shipping errors
Manage ongoing partner relationships
Root cause analysis and problem resolution for all logistics operations
Serve as liaison with all internal and external partners for daily operational activities
Track, analyze, and communicate key performance metrics
Maintain sufficient backup training to support the Transportation Coordinator’s absence.
Work with the Warehouse Manager, Outbound Manager, and Inventory Manager and counterparts to share best practices and core strengths.
Provide monthly reports to the Operations Manager on carrier performance, on-time delivery, and other data as requested.
Assist with special projects as needed.