Traffic Coordinator

sg360°•Wheeling, IL

About The Position

About sg360° sg360° partners with Fortune 1000 brands to pursue unmatched direct marketing performance. We leave no stone unturned in our efforts to drive smarter targeting, stronger messaging and improved ROI. Everything we do - audience analytics, strategic planning, creative development, production and distribution - we do in the pursuit of performance. When you join us, you gain access to a comprehensive benefits package, including paid time off, holiday pay, health, dental, and vision insurance, life insurance, short- and long-term disability, wellness resources, identity theft protection, and a 401k with employer match. Be part of a legacy of excellence and growth with sg360°! We are seeking a detail-oriented Traffic Coordinator to support our Shipping & Receiving and production teams. This role provides essential administrative and clerical support, ensuring the accurate flow of shipping documentation, timely communication across departments, and efficient coordination of inbound and outbound materials.

Requirements

Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Ability to read and interpret shipping and logistics documents
Strong interpersonal and customer service skills
Proficiency in Microsoft Office and general office technology
Comfortable working in a fast-paced environment
High School diploma or GED required
1–3 years of administrative, clerical, or office experience required
Ability to sit or stand for extended periods (up to a full workday)
Ability to lift up to 25 lbs. on a regular basis

Nice To Haves

Prior experience in a warehouse or shipping & receiving environment is a plus

Responsibilities

Serve as the primary point of contact at the Shipping & Receiving desk, handling phones and visitor inquiries
Verify incoming materials, including auditing packing lists and shipping documents for accuracy
Assist with tracking lost shipments and processing damage claims
Communicate shipping and receiving activities with internal departments
Distribute traffic and shipping documentation in a timely manner
Maintain organized files and departmental records
Prepare and review shipping documents for outbound shipments
Track incoming shipments to ensure on-time delivery
Create packing labels and pressroom flags for manufacturing
Assist with routing local drivers efficiently
Support warehouse security and documentation compliance
Maintain accurate inventory records
Assist in onboarding and training new team members
Complete additional duties as assigned