TRAFFIC COORDINATOR

INDEPENDENT CAN COMPANY•Belcamp, MD

11d•$22 - $28•Onsite

About The Position

The Traffic Coordinator is responsible for providing administrative support to the traffic function. They will be responsible for all aspects of logging orders, routing, shipping, and the tracking of outbound orders. Must be the site leader in living and driving the Company Core Values and High-Performance Work Culture.

Requirements

Use of standard business equipment, computer systems and programs is required.
Working knowledge of business English, spelling, shipping terminology, basic math, office practices and procedures
Ability to use computer system including order processing, bill of lading, pick ticket, and label printing applications
Ability to establish and maintain computer and hard copy records and files
Ability to establish and maintain effective working relationships with co-workers, employees, and officials in other departments
Must have above average organizational skills
Must score at least 65% on Math and Reading assessment
Must possess a full working knowledge of Windows based computer systems and Microsoft Office applications including Word and Excel
High school diploma or general education degree (GED)
Two to four years of active experience in the Shipping and Receiving field.
Must have excellent communication, follow-up and attention-to-detail skills.
Ability to write routine reports and correspondence in English.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals, rate and percentage.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical information and to effectively manage plant-wide production needs.
Ability to understand and carry out oral and written instructions, and to request clarification when needed

Responsibilities

Determine and advise customers as to the best carrier to use for best service, rate, and delivery time. This is based on experience with the carriers and their performance
Investigate customer discrepancies with the order they received. EX: difference in quantity shipped and quantity received
Inform transporters for freight pick-ups and ensures that cargo is routed appropriately
Work with Operations Manager and Scheduling Manager to guarantee the customer’s order is packaged, labeled, and ready for shipping by earliest acceptable date
Interface with Accounting Department to assure billing, freight charges, and memo log are correctly processed and maintained
Schedule shipment (less than truckload and truckloads) for dispatch or pick-up
Investigate and correct any issues with freight billing between carrier and Company
Field phone calls from customers to provide them with shipment information when needed
Work with forklift operators to correctly fill customer orders
Routinely verify warehouse inventory and communicate discrepancies with Inventory control
Verify product availability, prepare orders for pulling, calculate weight, and complete bill of lading for shipping
Prepare freight rates for sales and customers as requested
Prepares and verifies bills of ladings
Audit orders, produce picklist reports, and verify accuracy
Provide export documentation for international shipments
Complete damage claims to carriers for customers’ shipments
Operate computer, calculator, copier, label printer, and other office machines as required
Ship, receive, and document UPS & FEDEX shipments
Receive, classify, and direct routine mail and messages, and answer phones
Provide clerical and administrative support as required within Shipping Department
Follow proper handling, storage, and disposal of hazardous waste in accordance with State and Federal laws
Other duties as assigned