Traffic Control Attendant

Arizona Athletic Grounds•Mesa, AZ

7d•Onsite

About The Position

Arizona Athletic Grounds (“AAG”) is one of the largest youth-oriented sports facilities in the United States, serving millions of visitors per year and providing athletic programming and a variety of special events. AAG’s operational footprint includes a 2,500+ seat outdoor stadium, 24 multi-purpose fields, 62 indoor/beach volleyball courts, 41 pickleball courts, 16 basketball courts, 8 baseball/softball diamonds, and more! Position Summary Manage high-volume ingress and egress operations; deploy traffic control plans; maintain emergency access routes; optimize traffic flow during tournaments, concerts and special events. The successful candidate will assist with directing traffic during large event ingress and egress periods and emergencies, monitoring parking areas, enforcing parking regulations, and providing world class customer service to the millions of athletes and guests who visit the Arizona Athletic Grounds every year.

Requirements

High school diploma or equivalent.
Valid driver's license with a clean driving record.
Knowledge of traffic laws and parking regulations on public and private roadways.
Excellent communication and interpersonal skills with the ability to interact effectively with staff, guests, vendors, and law enforcement.
Requires extended periods of standing, walking, and active “Grounds” presence; sitting for long periods is not typical of this role.
Physical ability to respond quickly in emergency situations, direct traffic, and assist with operational tasks as needed.
Ability to occasionally lift up to 50 lbs.

Nice To Haves

Previous experience in traffic control, parking enforcement, security, or public safety preferred.
Experience supporting large sports venues, entertainment venues, airports, universities or municipal traffic operations preferred.
First Aid/CPR/AED Certification preferred

Responsibilities

Monitor parking facilities and enforce parking regulations.
Direct vehicle and pedestrian traffic to ensure safe traffic flow.
Dynamically adjust traffic patterns based on congestion; coordinate with Security, Guest Services, Event Operations, Police and Fire/EMS.
Respond to traffic incidents, accidents, and customer inquiries.
Set up, move, inspect and remove traffic control devices, including cones, barricades, message boards, fencing and signs before, during and after events.
Report safety hazards, damaged signs, or equipment issues.
Maintain accurate logs, reports, and incident documentation.
Provide courteous assistance and event information to all our AAG guests.
Work collaboratively with law enforcement, emergency responders, and event staff.
Monitor parking occupancy; activate overflow lots and shuttle operations; manage VIP, team bus, vendor and ADA parking; conduct opening/closing lot inspections; protect pedestrian crossings; maintain emergency vehicle access; complete incident reports; communicate via two-way radio.