Traffic and Logistics Admin

TA Dispatch•Greenwood, IN

8d•Hybrid

About The Position

The Traffic and Logistics Admin serves as a critical operational hub for our distribution and logistics operations. This position coordinates the seamless movement of loads across multiple facilities by managing driver dispatch, scheduling, facility check-ins, load tracking, documentation, and communication with internal teams and external partners. The ideal candidate is detail-oriented, organized, responsive, and comfortable working in a fast-paced logistics environment.

Requirements

High school diploma or equivalent preferred.
Previous experience in logistics, transportation, warehousing, dispatch, traffic coordination, or an administrative role preferred.
Advanced proficiency with Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word.
Advanced proficiency with Windows-based applications.
Ability to learn and effectively use transportation, scheduling, yard management, and logistics systems.
Familiarity with driver check-in/check-out processes, load tracking, or transportation documentation preferred.
English language proficiency at a B2+ level required.
Highly organized and detail-oriented.
Strong communication and interpersonal skills.
Ability to prioritize multiple tasks in a fast-paced environment.
Dependable, responsive, and proactive.
Strong problem-solving and decision-making skills.
Customer-service focused with a professional demeanor.
Ability to work independently while also collaborating effectively with warehouse and transportation teams.

Responsibilities

Coordinate driver dispatch, appointments, facility check-in/check-out, door assignments, and daily truck activity to support efficient traffic flow and minimize detention charges.
Monitor loads, track on-time pickups, schedule loads through the Uber portal, and communicate load status with internal teams and external transportation partners.
Maintain accurate driver logs, inbound/outbound paperwork, PODs, OS&D documentation, and historical records while ensuring information is properly scanned and filed.
Monitor Warehouse and Pegasus trailer/yard status, manage gate activity, assist with Surgere portal setup, and perform dock audits to ensure accurate lane assignments.
Respond to tracking and shipping inquiries, coordinate with warehouse and quality teams, assist with supply and PO needs, and support daily logistics operations across the facility.