Traditional Health Worker

Tillamook County•Tillamook, OR

12d•Hybrid

About The Position

The Traditional Health Worker (THW) is an employee of Tillamook County Health and Human Services Department (HHS), which includes the Community Health Center providing medical, behavioral, and dental services, as well as integrated Tillamook County Public Health and Environmental Health programs. HHS is a dynamic department with a fast-paced environment serving diverse populations. This position may work in the primary care and/or public health sections of the department. The THW provides high-quality, culturally responsive care by creating a bridge between healthcare providers, public health, and patients/clients in their homes and/or community settings. THWs are respected members of their local communities who often share similar socioeconomic backgrounds and life experiences with the people they serve. They provide person- and community-centered care by acting as a bridge between communities and the healthcare systems that serve them. This role enhances the appropriate use of healthcare by connecting individuals with medical and social services, advocating for patients/clients, supporting adherence to treatments, and empowering people to take an active role in improving their own health. The THW position is consistent with the definition of a THW in OAR 950-060-0000 and ORS 413.042, 414.635, and 414.665. THW certifications include: Community Health Worker, Peer Support Specialist, and Peer Wellness Specialist.

Requirements

High School diploma or equivalent.
One (1) year of experience in the THW field.
OR One (1) year of progressively responsible clinical, clerical, patient coordination, or patient supportive employment experience.
Lived experience in the assigned area of work is required for peer positions.
Peer Support Specialist must be certified prior to hire or eligible to be certified within 90 days of hire.
All other THW applicants must complete an approved THW course and be eligible for certification through the Oregon Health Authority within 12 months of hire.
Once certified, applicants must maintain their certification with the Oregon Health Authority.
Must possess a valid Oregon driver’s license and maintain an acceptable driving record.
Must pass a pre-employment criminal history background investigation.

Nice To Haves

Bilingual preferred

Responsibilities

Serve as a liaison between healthcare providers, public health programs, patients, and community organizations to ensure access to care and resources.
Provide education on health conditions, treatment plans, medications, and preventive measures in culturally sensitive ways.
Assist patients in understanding and managing chronic conditions, helping them adhere to care plans and medical or behavioral health instructions.
Offer emotional support and empowerment to patients, encouraging self-management of health and wellness.
Conduct home visits, health screenings, and follow-up calls to monitor patient progress and provide ongoing support.
Identify barriers to care, such as transportation, language, or financial challenges, and work with patients to find solutions.
Advocate for patients and connect them with community resources, social services, and health-related programs.
Collect data and document patient interactions, ensuring confidentiality and compliance with healthcare regulations.
Work one-on-one with patients in their homes, community and/or other settings.
Create referrals to community resources using the ConnectOregon referral platform and other systems.
Represent HHS at health fairs and other events.
Provide home or community visits for medical, dental, behavioral health, maternal child health, substance misuse, or public health services.
Work in a team environment with providers, nurses, and other HHS staff.
Support access to healthcare.
Assist in developmental and other screenings.
Conduct Social Determinants of Health (SDOH) screenings and provide referrals as needed.
Provide education related to chronic disease and/or other conditions.
Break down Care Plans into manageable steps and provide support to help patients achieve health goals.
Ensure patients have received appropriate care, services, treatment, and follow-up for their condition.
Documentation on multiple electronic platforms.
Assist with scheduling and convening virtual and telephonic visits when needed.
Listen actively and provide guidance in coordinating patient care and referrals.
Stay informed on communicable diseases and ensure patients receive proper education and resources.
Performs additional duties as assigned.