Trading Systems Lead

AssetMark Financial Holdings•Charlotte, NC
•Hybrid

About The Position

AssetMark is seeking an experienced Trading Systems Lead to conduct complex analysis, testing, operational readiness, and continuous improvement across its trading technology ecosystem. The individual contributor connects Trading Operations, system configuration, and technology delivery to help ensure changes produce reliable, scalable, and well-controlled outcomes across the investment lifecycle. The role owns complex issues and cross-functional workstreams, translates trading needs into practical system and workflow solutions, and helps establish repeatable standards for monitoring, testing, documentation, and production support. The Trading Systems Lead works closely with Trade Operations Leaders and partners with Product Engineering, Operations, Compliance, Risk, and external vendors. Candidates must be able to accommodate a hybrid schedule and be near AssetMark’s office in Charlotte, North Carolina, or Phoenix, Arizona. The role leads complex investigations and change-readiness efforts across trading systems and workflows, from order creation and execution through allocations, trade posting, and post-trade processes. It is responsible for root-cause analysis, corrective action tracking, monitoring and control improvements, testing and validation, operational documentation, and identifying opportunities to improve accuracy, timeliness, resiliency, and touchless processing. The position also represents Trade Operations on assigned enterprise initiatives and serves as a subject matter expert on trading workflows, system dependencies, and operational impacts. The required base salary range is $100,000–$120,000. The position is also eligible for variable incentive compensation and competitive benefits. Candidates must be legally authorized to work in the United States; visa sponsorship is not available.

Requirements

  • Demonstrated experience analyzing and improving workflows, system behavior, configurations, controls, or operating processes in a complex trading environment.
  • Strong understanding of order management systems, execution management systems, portfolio management or accounting platforms, integrations, and the full trading lifecycle.
  • Ability to independently lead complex investigations and cross-functional delivery workstreams from problem definition through remediation and validation.
  • Strong systems thinking and analytical judgment, including the ability to understand data flows, dependencies, rule logic, configuration impacts, and downstream operational effects.
  • Experience leading UAT, regression testing, production readiness, release validation, and post-implementation stabilization for technology or workflow changes.
  • Ability to translate business and trading concepts into requirements, workflow designs, acceptance criteria, test plans, documentation, and clear recommendations.
  • Experience designing or improving monitoring, controls, quality assurance, dashboards, or operational performance reporting.
  • Excellent written and verbal communication skills, including the ability to explain technical issues and business impacts to executive, operational, and technical audiences.
  • Proven ability to influence without direct authority, build trusted partnerships, manage competing priorities, and maintain accountability through resolution.
  • Commitment to sound risk judgment, operational discipline, documentation quality, and continuous improvement.
  • Bachelor’s degree in Finance, Business, Information Systems, Computer Science, or a related field.
  • At least 5 years of experience in investment management, wealth management, capital markets, trading operations, trading systems, or investment technology, including experience leading complex analysis, testing, issue resolution, or implementation workstreams.
  • Legally authorized to work in the United States; visa sponsorship is not available.
  • Able to accommodate a hybrid work schedule and be near the Charlotte, NC, or Phoenix, AZ, office.

Nice To Haves

  • Experience with portfolio accounting, order management, rebalancing, or execution platforms such as InvestCloud APL, Vestmark, Aladdin, or similar systems.
  • Experience trading equities, ETFs, mutual funds, fixed income, options, and other security types.
  • Experience with issue tracking, documentation, and delivery tools such as Jira, Confluence, or similar platforms.
  • Experience building dashboards and recurring reports using Power BI, Tableau, Excel, SQL, or similar tools.
  • Experience supporting vendor relationships, production incidents, and operational risk remediation.

Responsibilities

  • Lead end-to-end analysis of complex trading system, workflow, data, connectivity, and control issues spanning order creation, execution, allocations, trade posting, and post-trade processes.
  • Serve as the senior escalation point for recurring exceptions, systemic defects, latency, failed integrations, and breaks requiring structured investigation and cross-functional coordination.
  • Own root-cause analysis and corrective action tracking for complex incidents and control breaks; communicate business impact, risk, recommended remediation, and status to stakeholders.
  • Design, enhance, and interpret monitoring frameworks, dashboards, and alerts for cycle time, touchless processing, and operational performance.
  • Lead business analysis and operational readiness activities for system, rule, configuration, integration, and workflow changes; identify downstream impacts, dependencies, and required controls.
  • Plan and lead UAT, regression testing, scenario validation, production readiness reviews, and post-implementation validation for trading system enhancements.
  • Translate trading and operational needs into functional requirements, workflow designs, test plans, and decision-ready recommendations, and validate that delivered capabilities meet business expectations.
  • Maintain configuration, workflow, control, and process documentation that is consistent, explainable, auditable, and usable by production teams.
  • Identify opportunities to reduce manual touchpoints and improve accuracy, timeliness, resiliency, and touchless trade processing through automation, standardization, and workflow redesign.
  • Evaluate proposed changes for operational risk, data quality impacts, control effectiveness, and production support implications; recommend safeguards and implementation sequencing.
  • Coordinate with Product Engineering, Trade Operations Leaders, Operations, Compliance, Risk, and vendors to resolve issues, prioritize improvements, and support delivery milestones.
  • Support vendor management by documenting defects, coordinating troubleshooting, and escalating unresolved issues with clear evidence.
  • Represent Trade Operations on assigned enterprise initiatives and serve as a subject matter expert for complex trading workflows, system dependencies, and operational impacts.
  • Perform other duties as assigned.

Benefits

  • Flex time or paid time off and sick time off
  • 401(k) with 6% employer match
  • Medical, dental, and vision insurance, with HDHP or PPO options
  • Employer HSA contribution for HDHP participants
  • Volunteer time off
  • Career development and recognition
  • Fitness reimbursement
  • Hybrid work schedule
  • Variable incentive compensation
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