Trading Services Associate I

JPMorgan Chase & Co.•Newark, DE

About The Position

As a Markets Asset Servicing Associate within the Commercial & Investment Bank, you will play a key role in the end-to-end processing of global corporate actions and income events across multiple securities types, including equities and fixed income products. You will work closely with trading desks, middle office, finance teams, and settlements, gaining valuable insight into operations and contributing to the delivery of exceptional service for our clients. This role offers the opportunity to take on greater responsibility, mentor junior staff, and drive process improvements that enhance our operational excellence. You will be empowered to manage complex event workflows, support regulatory and risk controls, and participate in projects that shape the future of our asset servicing platform. Your contributions will help us deliver industry-leading quality and a world-class client experience.

Requirements

Bachelor’s degree in Accounting, Business Administration, Economics, Finance, or equivalent work experience
Three years of experience in asset servicing or securities operations, with expertise in corporate actions and/or income processing
Strong understanding of the transaction and trade lifecycle and global securities products
Advanced risk and control awareness, with experience implementing mitigating controls
Proven ability to manage high-volume, deadline-driven workflows with accuracy and quality
Excellent problem-solving, analytical, and issue resolution skills
Strong relationship-building and communication skills, with the ability to collaborate across teams and with external counterparties
Proficiency in Microsoft Office applications, especially Excel
Series 99 license required, or must acquire the Series 99 certification within the first 120 days
Ability to mentor junior staff and contribute to a collaborative team environment
High degree of attention to detail and adaptability to changing business needs

Nice To Haves

Experience with industry systems preferred

Responsibilities

Lead and oversee daily operations for corporate action events across multiple markets and securities types, ensuring accuracy and timeliness
Serve as an escalation contact, investigating and resolving complex dividend-related queries
Act as a subject matter expert for asset servicing processes, providing guidance and support to junior team members
Manage high-volume workflows and prioritize tasks to meet critical deadlines
Ensure all regulatory reporting and daily controls are completed accurately and on time
Produce and analyze operational metrics, identifying trends and areas for improvement
Proactively identify and escalate issues, collaborating with team members to resolve complex problems
Support cash and stock break management, investigating and resolving discrepancies
Contribute to process improvement initiatives, recommending and implementing more efficient and cost-effective methods
Participate in projects driven by industry mandates, process enhancements, or client requirements
Maintain up-to-date awareness of risk policies and procedures, ensuring adherence to escalation protocols