Trading Digital Product Owner

Charles Schwab Inc.•Austin, TX

1d•$104,600 - $160,200•Onsite

About The Position

Charles Schwab's Digital Investing & Trading team is responsible for defining, delivering, and managing retail client-facing trading platforms. We work, think and approach problems differently than your traditional financial services firm, and we drive to change both how Schwab and industry operate to serve investors. We are looking for a Manager, Digital Product Management (individual contributor) to support our existing core trading experiences on retail web and mobile applications, specifically having product ownership for the Thematic client facing experience. Core responsibilities include analysis, elicitation, and documentation of requirements / stories associated with new digital trading features and managing and maintaining a robust backlog for two scrum teams. This individual contributor will work closely with web and mobile application scrum teams. The role involves hands on full product lifecycle experience to build and grow product management skills. This role will report to the Director, Digital Trading and Research Experience within the Digital Retail organization.

Requirements

3+ years within a brokerage/financial services firm as a product owner responsible for digital trading experiences on web and mobile
3+ years experience as a PO leading a scrum team
Strong problem solving and analytical capabilities including leveraging data and insights
A self-starter and learner, interested in delivering the best digital trading experiences
A passion for digital innovation and commitment to superb client experience
Experience working in a collaborative multi-disciplinary team within an interactive process and an Agile development methodology
3+ years of developing strong digital product management skills, experience with client journeys, demonstrated ability to synthesize process data, writing epics and stories, and experience working closely with UX/UI professionals to design the client experience
Curiosity to continually reevaluate existing designs and processes by leveraging strong analytical and creative problem-solving skills
Ability to make decisions and progress in the face of ambiguous and at times overlapping priorities, i.e. managing to fixed scope and date scenarios
Effective in managing business risk through assessing risk probability and impact, developing processes for risk mitigation and detection in rollout and test plans, and scenario planning
Skilled relationship builder – ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types
Strong communication skills with the ability to communicate complex messages and trade-offs and tell a compelling story
Knowledge of financial markets and trading and the needs of the retail client
Bachelor's degree required

Responsibilities

Drive modern digital product management principles and serve as a core team member and leader across technology, design and product teams
Motivate the team to leverage individual strengths to move past difficult situations
Foster an environment of trust, effectively communicating within the team and with an ecosystem of stakeholders
Work in a volatile, uncertain, and changing environment where priorities can be fluid
Drive the thematic experience and workflows as part of a hardworking team of digital product and technology professionals
Think “horizontally” to deliver an outstanding experience for our clients across points of interaction / channels
Champion Agile methodologies, participating where required in the product roles in daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation and demos
Execute in a deadline-driven environment
Conduct usability testing and competitive analysis to bring future enhancements to the Thematic experience
Work to retire legacy experiences by understanding usage, filling feature gaps, and aligning on a retirement plan