Trading Application Support

Wolverine•Chicago, IL

5d•$80,000 - $100,000•Onsite

About The Position

Support existing trading systems for internal and external customers in a fast-paced growing environment.

A working knowledge of finance industry clearing is a plus
Troubleshooting experience in financial trading applications, similar to Reuters, TT, PATS, Bloomberg, and GL Trade is a plus.
Proficiency with the Windows operating system is a plus
2-3 years of Financial Services experience is preferred

Create, modify, and maintain user logins and account configurations within WEX systems.
Provide 1st level support to all trading application users; respond to support requests via phone, email and IMs
Work with vendors (Exchanges, ECNs, etc.) to resolve production issues
Work with developers to improve software and troubleshoot problems
Maintain documentation of support processes, ongoing technical issues, and workarounds
Assist with resolving clearing issues
Work on special projects as necessary

Highly competitive salary & bonus opportunity
Generous paid time off and flexible scheduling
100% coverage of medical, dental, vision, life, and disability benefits for single coverage
Generous Paid Parental Leave
Retirement Plans: 401K and Roth 401K
Profit sharing plan
Long- and short-term disability
Free breakfast and lunch from our in-house kitchen with rotating menus (including snacks!)
On-site gym with a subsidized membership
Frequent company outings
Opportunity to give back to organizations that help individuals in need in the Chicagoland area
In-house education team – classes and resources are offered for continuous learning opportunities
Mentorship Program through your first six months of employment