Trader, Operations

Advisor Group•Atlanta, GA

2d•$60,000 - $65,000•Hybrid

About The Position

As a member of our customer-facing organization, you will engage directly with our customers – over 11,000 Financial Professionals across the country, helping grow and support their firms. As part of the Trading Support team in the broader Trading, Operations and Technology Solutions organization, you will work closely with other team members in all aspects of operational activities through both phone and processing. A collaborative and entrepreneurial approach will drive success as you learn and navigate all trading aspects of Financial Professional support. Your contributions will ensure that our Financial Professionals get best-in-class service in every interaction with Osaic. Our Trading Support team members receive robust training prior to moving onto the “floor” taking calls and processing transactions for our network of Financial Professionals. Support is related to a variety of service-related issues with exceptional experience as the goal. These are not sales roles, rather they are truly support and education experts. Our teams work Monday through Friday schedules.

Requirements

Ability to prioritize and multi-task in a fast-paced environment.
Proficiency at Microsoft Word, Excel, Internet Explorer, Outlook, PowerPoint.
Excellent communication & organizational skills.
Quick learner with basic technical skills to efficiently navigate through various systems.
STRONG customer focus orientation.
High attention to detail, analytical mindset, and problem-solving skills.
Be able to work independently and maintain elevated levels of quality.
Self-motivated individual capable of meeting departmental expectations and deadlines
Ability to participate and contribute to a team environment.