Trade Relations Manager – Western North America
About The Position
Switzerland Tourism is the marketing organization for the national and international promotion of Switzerland as a vacation, travel and convention destination. The Trade Relations Manager – Western North America is based in Los Angeles and reports to the Head of Trade Relations North America. This role drives Switzerland Tourism’s Trade Relations strategy throughout Western North America by developing business opportunities, increasing overnight stays and strengthening Switzerland’s position as a year-round destination. The position involves managing strategic travel trade relationships and delivering sales, training, event, and joint marketing activities with Swiss tourism partners and the North American team.
Requirements
- Higher education in Tourism, Hospitality, Marketing, Business or Communications
- 2 to 4 years of professional experience in travel trade, destination marketing or tourism sales
- High degree of self-motivation and flexibility, with the ability to handle varied workloads and tasks
- Knowledge of Switzerland as a travel and holiday destination and of the North American travel trade distribution system
- Excellent oral and written English and good knowledge of German, French or Italian
- Strong project management and coordination skills
- Ability to work independently while contributing to a collaborative team
- Willingness to travel extensively throughout the United States, Canada and Switzerland
- Confident appearance and diplomatic negotiation skills
- Customer- and partner-oriented mindset with a high degree of independence
- Swiss citizenship due to visa regulations and willingness to live and work in Los Angeles
- Driver’s license
Nice To Haves
- An existing network within the U.S. travel industry is highly desirable
- Swiss nationality is required with no past working history in the US (due to visa restrictions)
Responsibilities
- Manage and develop relationships with tour operators, wholesalers, consortiums and travel advisors throughout Western North America
- Serve as Key Account Manager for assigned strategic travel trade accounts
- Create, negotiate and implement Joint Marketing Agreements with key accounts and Swiss tourism partners
- Identify new business opportunities and partnerships that strengthen Trade Relations
- Plan and implement trade marketing activities within the assigned budget
- Deliver sales presentations, trainings and webinars for travel trade partners
- Plan and conduct sales calls, roadshows, webinars and sales missions throughout Western North America
- Plan and manage Switzerland Tourism trade events, fairs, sales calls and networking events in Western North America and Switzerland
- Represent Switzerland Tourism at trade events, conferences and industry functions throughout North America
- Accompany tour operators and travel advisors on familiarization trips to Switzerland
- Prepare presentations, newsletters, sales manuals and other trade communication materials
- Maintain the Trade database, data quality and KPI reporting, and support cross-regional and national project
Benefits
- Los Angeles based position with responsibility for Western North America
- International and collaborative working environment
- Swiss employment conditions and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
