Trade Operations Validation Analyst

Mercalis•,

2d•Onsite

About The Position

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com. As a Trade Operations Validation Analyst, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you. The Trade Operations Validation Analyst is responsible for testing and validating patient cost benefit program builds and program changes across Valeris’ pharmacy claims processing partners. This role supports Trade Operations by translating program requirements, business rules, and expected adjudication outcomes into structured testing and validation activities that confirm programs perform accurately before implementation. The Analyst will be responsible for developing and executing test plans, test scenarios, and use cases for new programs, program changes, and ongoing updates built by the Trade Operations team. In addition, the Analyst will review and validate partner-executed testing to ensure results align with approved requirements, expected outcomes, data integrity standards, and Valeris’ quality expectations. This position requires strong technical aptitude, analytical thinking, attention to detail, and the ability to work confidently across systems, data, business requirements, and external partner deliverables. The Analyst will identify defects, research discrepancies, document findings, support resolution, and help ensure reliable, compliant, and timely program implementations.

Requirements

2-4 years of experience in operations, testing, quality assurance, systems support, implementation, product support, pharmacy claims, or a related analytical role preferred
Above average technical aptitude with the ability to learn complex systems, processor platforms, program configuration tools, and data structures quickly
Experience developing, executing, or validating test plans, test cases, use cases, expected results, and defect documentation
Comfortable working across multiple technology systems, platforms, portals, files, reports, and data sources
Ability to interpret business requirements and translate them into detailed testing scenarios and measurable expected outcomes
Strong analytical skills with the ability to review data sets, compare results, identify trends or discrepancies, and draw accurate conclusions
Working knowledge of relational database concepts and data structures
SQL experience preferred
Strong Microsoft Excel skills, including the ability to review, filter, compare, and analyze data sets
Pharmacy claims processing, copay/patient affordability, benefit program, or healthcare operations experience preferred
Ability to collaborate with internal stakeholders and external partners to articulate requests, issues, findings, and resolutions clearly and on time
Ability to manage multiple projects, testing cycles, and competing deadlines at the same time
Must possess excellent written and verbal communication skills
Ability to interact professionally with vendors, contractors, sub-contractors, processing partners, and internal partners
Proven problem-solving abilities, including the ability to investigate issues, ask effective questions, and recommend practical next steps
Logical and efficient with keen attention to detail and a strong commitment to accuracy
Superior organizational skills, including detailed documentation and disciplined follow-through
Demonstrates initiative and self-motivation, with the ability to independently develop new skills, take ownership of learning, and proactively seek opportunities for personal and professional growth.
Demonstrates strong adaptability and flexibility in dynamic environments, with the ability to quickly adjust to shifting priorities, evolving requirements, and changing business needs while maintaining productivity and a high standard of work.
Exhibits a strong sense of urgency with the ability to effectively prioritize tasks, manage
Internal candidates with strong analytical, technical, claims processing, testing, implementation, data validation, or Trade Operations experience are encouraged to apply

Nice To Haves

Flexibility to travel as needed is preferred.

Responsibilities

Review and analyze patient cost benefit program requirements, business rules, claims logic, and expected outcomes prior to testing or validation
Develop comprehensive test plans, test scenarios, test cases, and use cases for programs and program changes supported through Valeris’ self-service processing capabilities
Execute testing for self-service processor program builds and updates, including standard scenarios, regression testing, edge cases, and exception conditions
Validate testing performed by processing partners for non-self-service or limited self-service program updates to confirm completeness, accuracy, and alignment with approved requirements
Compare actual system outputs, adjudication results, and data elements against expected outcomes, business rules, and program objectives
Analyze claims data, test results, file outputs, screenshots, reporting, and other evidence to identify discrepancies, defects, or gaps
Document test plans, test cases, results, defects, issue status, partner responses, approvals, and final validation outcomes in a clear and organized manner
Troubleshoot testing discrepancies and perform root cause analysis to help determine whether issues are related to requirements, configuration, data, system logic, or partner execution
Collaborate with internal Trade Operations, client-facing teams, technology partners, and processing partners to resolve testing issues and support timely implementation
Communicate testing progress, findings, risks, blockers, and recommended next steps to stakeholders in a clear and timely manner
Support end-to-end testing and implementation readiness for new program launches, program changes, enhancements, and maintenance updates
Identify opportunities to improve testing templates, validation processes, documentation standards, and quality controls
Adapt testing approaches based on evolving program requirements, system capabilities, partner processes, and business needs
Take initiative to independently learn new systems, processor tools, program structures, and data sources to support ongoing implementations and validation activities
Utilize Valeris’ values as the driving force behind the team’s success
On time adherence to training deadlines for all corporate policies and procedures
Ensure all SOPs are followed with consistency
Perform additional tasks or projects as assigned

Benefits

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
Additional health support, including telehealth and Employee Assistance Program (EAP) services
Company match on Health Savings Account contributions
Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
Paid Time Off (PTO) and Sick Leave to support work-life balance
Team members receive nine paid holidays plus two floating holidays
Opportunities for advancement in a company that supports personal and professional growth
A challenging, stimulating work environment that encourages new ideas
Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
A mission-driven, inclusive culture where your work makes a meaningful impact