Trade Merchandising Coordinator

SharkNinja•Needham, MA

About The Position

The Trade Merchandising Coordinator supports the NA Trade/Display Merchandising team by managing the operational, logistical, and backend setup processes for in-store displays that support the SharkNinja product portfolio. This role focuses on accurate system setup, seamless execution, purchasing workflows, and efficient coordination across internal teams, vendors, and retailers. You will play a key role in the backend build of display programs—including PO creation, Oracle system management, Coupa purchasing workflows, SKU setup, logistics tracking, and vendor coordination—to ensure displays move smoothly from planning through delivery. This position is ideal for someone detail-oriented, organized, and efficient, with strong operational acumen and experience managing data in systems like Oracle and Coupa.

Requirements

Bachelor's degree in business, operations, supply chain, marketing, or relevant professional experience.
0–2 years experience in operations, logistics, merchandising, supply chain, or purchasing (retail or CPG preferred).
Strong attention to detail and ability to manage multiple operational and purchasing tasks simultaneously.
Strong analytical and reporting skills, with proficiency in Microsoft Excel and PowerPoint.
Excellent communication skills and comfort working cross-functionally in a fast-paced environment.
A proactive, solution-oriented mindset focused on accuracy, efficiency, and continuous improvement.

Nice To Haves

Experience with Oracle (ERP) and Coupa (procurement system) strongly preferred.

Responsibilities

Manage backend setup of display programs in Oracle, including item creation, cost validation, PO entry, and timeline tracking.
Ensure all display specifications (AW, PIS, ID Specs) are accurately uploaded and maintained across internal systems and retailer portals.
Support Sales and Trade teams by confirming display quantities, SKU setup, routing details, and shipment readiness.
Maintain accurate documentation for display labels, fact tags, setup sheets, and other required materials.
Monitor display program milestones, timelines, and shipments to ensure all deliverables remain on track.
Provide operational updates to stakeholders across sales, supply chain, logistics, vendor management, and PMO teams.
Track display orders from production through final delivery, resolving delays or discrepancies proactively.
Assist with forecasting, order tracking, and inventory reconciliation to ensure on-time and accurate replenishment.
Conduct root-cause analysis for issues involving display inventory, delivery timelines, or retailer setup challenges.
Partner with vendors to ensure all display components meet timing, quality, and shipping requirements.
Coordinate internal and external approval processes for display structures, CAD files, and creative assets.
Collaborate with Product Development, Brand, Creative, and Operations teams to align on display requirements.
Maintain retailer-specific setup sheets and portal documentation, ensuring accuracy and compliance.
Create, manage, and track purchase orders (POs) in Oracle to ensure timely execution and alignment with display timelines.
Manage requisitions, purchase orders, and invoice processing in Coupa, ensuring accurate routing, approval flow, and payment tracking.
Work cross-functionally to confirm vendor quotes, approve spend, and reconcile invoice discrepancies.
Monitor vendor pickup, transit milestones, and final delivery to retailers, escalating issues when needed.
Oversee SKU authentication, new item setup, and display configuration within retailer portals.
Track display shipments, delivery exceptions, and carrier updates to maintain accurate reporting.
Support new display launches by ensuring backend systems, purchasing steps, and operational workflows are completed accurately.
Perform ad hoc reporting and data analysis to support continuous process improvement.
Contribute to operational process enhancements that streamline display setup, tracking, and execution.