Trade Manager

The Wonderful Company • Sausalito, CA

1d • $90,000 - $100,000 • Onsite

About The Position

Neptune Pacific is seeking an experienced and commercially minded Trade Manager to join their team. This role is crucial in managing pricing, trade performance, and customer relationships across their ocean freight network. The Trade Manager will be responsible for regional pricing, including tariffs, ancillary charges, special rates, and freight rate requests. They will also manage a P&L budget, ensuring pricing decisions align with customer needs and business objectives. The position is based in the Sausalito, CA office and involves close collaboration with internal teams (Commercial, Sales, Operations, regional teams) and external stakeholders (customers, suppliers, industry partners). This role offers an opportunity to work at the intersection of commercial strategy, data analysis, ocean freight, and customer relationships, using market intelligence to develop competitive pricing strategies, maximize profitability, and identify growth opportunities.

Requirements

• A Bachelor’s degree in Business Administration, Logistics, Supply Chain or a related discipline, or equivalent experience.
• 5+ years’ experience in freight forwarding, logistics, supply chain, ocean freight or a related commercial environment.
• Strong experience in data analysis, pricing and cost analysis.
• Advanced or intermediate-to-advanced Microsoft Excel skills.
• Experience working with complex datasets and ERP systems.
• Strong negotiation, problem-solving and commercial decision-making skills.
• Excellent written and verbal communication skills.
• An understanding of ocean freight markets, trade lanes, pricing and industry regulations.
• The ability to manage multiple priorities independently in a fast-paced environment.
• A proactive, adaptable approach and the confidence to work with a diverse range of stakeholders.

Responsibilities

• Analyze market trends, trade lanes, customer requirements and competitor pricing to identify commercial opportunities.
• Develop and recommend pricing strategies that maximize profitability and support growth.
• Analyze service, trade sector and customer performance, including volume, revenue and contribution.
• Manage accurate and competitive ocean freight quotations and pricing exceptions.
• Negotiate freight rates and commercial terms with carriers and customers.
• Monitor pricing performance and identify opportunities to improve margins and efficiency.
• Maintain tariffs, rate databases, contracts and accessorial pricing, ensuring accuracy and compliance.
• Conduct freight manifest and pricing audits and provide guidance on regulatory and industry requirements.
• Partner closely with the Commercial and Sales teams, providing market intelligence and pricing support.
• Build and maintain strong relationships with key customers, suppliers, carriers and internal stakeholders.
• Manage customer enquiries, pricing issues, disputes, contracts and follow-up activities.
• Use CargoWise and CRM reporting to track quote activity, success rates and commercial performance.
• Coordinate vessel schedule information and ensure accurate and timely communication across the business.
• Contribute to projects and other commercial initiatives as required.

Benefits

• Competitive benefits package (salary plus bonus)
• Opportunity for development and internal mobility
• Wonderful Giving - allowing you to donate company money to a cause of your choice.
• Wonderful Neighbor - spend a day in the community helping with various service projects.
• Company focused on wellness and health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level