Trade Loans Officer

RBC•Toronto, ON

8d•Onsite

About The Position

The selected candidate will be responsible for end-to-end trade loans transactions processing for all Commercial Banking clients within the Trade Operations department. This includes setting up facility and fee records in the transaction processing systems. You will be closely working with your team to ensure transactions are processed within the agreed timelines and any concerns are promptly escalated to your line manager to ensure smooth client experience. You will use your experience with Process review and simplification to evaluate current procedures and provide recommendations on improving processing time and efficiency.

Requirements

Strong background with the use of window-based computer applications such as Word and Excel combined with accurate keyboarding skills
Proven analytical mindset and problem-solving skills
Demonstrate ability to adapt to an ever-changing environment
Maintaining a detail-oriented approach while working in a high-volume environment
Ability to work effectively both independently and within a team
Ability to prioritize, work under pressure and meet time sensitive deadlines
Excellent written and oral communication skills
Excellent attention to detail, judgement, flexibility and dependability
Communicate and interact frequently with RBC partners and/or employees located across Canada

Nice To Haves

Trade Finance knowledge
Banking experience
Strong time management and organizational skills
Knowledge of lending products, rate setting and payment methods
Working knowledge of Advanced Commercial Banking System (ACBS) and Trade 360 business applications.

Responsibilities

Deliver excellent service to our clients every time; focusing on doing what is best for our clients and the organization - making it Simpler, Faster, Better.
Focus on achieving established benchmarks for complex and/or specialized client activities, transactions and/or processes, contributing to achievement of business specific Service Level Agreement (SLA).
Consistently demonstrate a sense of urgency in daily transaction processing activities understanding the importance and impact of personal actions on achieving a superior client experience.
Responsible for successful servicing of complex transactions.
Ensure process/controls are in place and are being followed.
Provide professional, attentive and accurate service when dealing with both clients and team.
Demonstrates commitment to taking ownership & accountability at first point of contact and ensuring appropriate escalation as required.
Be dependable and reliable.
Support with transaction verification activities when needed.
Ensure that all transactions processed comply with KYC and AML guidelines, Antiboycott compliance, OFAC, FinCEN, USA Patriot Act and other sanctions imposed from time to time by various government /regulatory agencies.