Trade Floor Support

TEKsystems • New York, NY

2d • $45 - $50 • Onsite

About The Position

Support a high-profile trading floor environment within a major financial services organization. Provide real-time technical support to traders and front-office users, where minimizing downtime is critical. Monitor trading system performance and ensure maximum uptime during market hours. Work closely with Infrastructure, Network, and Application Support teams to resolve complex incidents. Create documentation, knowledge base articles, and maintain compliance with operational standards.

Requirements

• 10+ years of trade floor/front office support experience
• Thrives in a fast-paced, high-pressure environment
• Excellent communication and stakeholder management skills

Nice To Haves

• Capital markets or financial services experience
• Scripting skills (PowerShell, Python, Shell)
• Understanding of trading workflows and financial products

Responsibilities

• Troubleshoot and resolve issues involving: Trading applications and platforms, Market data services (Bloomberg, Reuters/Eikon, ICE), Desktop support, Network connectivity, Windows and basic Linux environments
• Monitor trading system performance and ensure maximum uptime during market hours.
• Work closely with Infrastructure, Network, and Application Support teams to resolve complex incidents.
• Create documentation, knowledge base articles, and maintain compliance with operational standards.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed