Trade Elevation Senior Investment Consultant
About The Position
This job is responsible for executing on client service activities by answering general inquiries, performing account maintenance, assisting with online access and website navigation, and executing and confirming trade orders initiated by self-directed clients. Key responsibilities include uncovering additional client needs, deepening existing relationships, and referring clients to partner businesses. Job expectations include 2 years expertise in trading, market mechanics, margin and options. The Trade Elevation Senior Investment Consultant is a continuation of the Trade Elevation Senior Investment Specialist role. Associates selected for this role will support the Senior Investment Specialists with complex or unusual situations. The Senior Investment Consultants are responsible for handling processes and situations of the highest risk and complexity.
Requirements
- Present high performer on Trade Elevation with a history of demonstrated productivity across the functions of the team.
- Series 7,9,10,66 -Must obtain the 9/10 within 120 days
- 2 years expertise in trading, market mechanics, margin and options.
Nice To Haves
- Demonstrated understanding of dispute resolution.
- Working with associates across Consumer Investments to assist them with understanding of account mechanics and risk.
- Thorough understanding of markets, violations, margin and options as they apply to trading in customer’s accounts.
- Demonstrated ability to avoid errors.
- Practiced partnering with other teams/leaders for problem resolution.
- Experience presenting ideas and solutions to leadership.
- Displays a mindset for process improvement.
- Showcase consistent contribution across team needs on a daily basis.
Responsibilities
- Provide leadership for others on their team and across Consumer Investments.
- Provide solutions to trade disputes.
- Preapprove Trades.
- Review large orders.
- Research complaint and risk escalation.
- Ensure optimal outcome for both our clients and Merrill on all issues engaged on.
- Performs account maintenance, addresses online access requests, and prioritizes increasing overall client engagement and satisfaction through timely resolution and assistance with client inquiries
- Assists with product fulfillment and supervision requirements including maintenance for missed review and Not In Good Order (NIGO), funding, terminations, and withdrawals requests
- Engages in relationship building opportunities and partners with appropriate business counterparts when opportunities are identified
Benefits
- access to paid time off
- resources and support to our employees
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
