Trade and Regulatory Coordinator - INTL

Ravago Americas•Orlando, FL

About The Position

The primary purpose of this role is to ensure all aspects of our Documentation Management Systems are compliant, accurate and efficient. Performance must reflect the appropriate level of expertise and achievement of the desired results for the items listed below.

Requirements

Bachelor Degree is preferred (a focus in Business or Supply Chain preferred).
4 years of business related experience preferred
Must possess excellent interpersonal and problem solving skills.
Excellent written and verbal communication.
Detail oriented and ability to prioritize.
Knowledge of commercial operations
Good analytical and problem solving skills
Innate sense of urgency that provides proactive and consistent work
Proficient in Microsoft Excel, Word, Adobe file creation & management.
Maintains professional presentation, attitude, and behavior toward others

Responsibilities

Act as the main liaison between Sales Representatives/Customer Services Representatives and Suppliers to handle regulatory related documentation inquiries submitted by Customers
Collecting Certificate of Analysis(COA) and Certificate of Origin(COO)/Free trade agreements (FTAs) from vendors via electronic file and filing these documents for reference and distribution
Creation of unique documentation based on information as provided by the vendors
Manage all regulatory requests, receiving, qualifying, and fulfilling customer requests for certifications and other documents in a timely manner
Maintain the vendor regulatory contact list
Create documentation as requested while ensuring that the appropriate back up is recorded to ensure legal and regulatory compliance
Partners with tech team for any additional requests or data
Provide statements as confirmed by the manufacturers for unique absence of substance requests
Record all regulatory requests in a log that can be easily referenced, organizing and archiving FTA and COA documentation to ensure we have an efficient retrieval system
Analyzing documentation requests to ensure that we should be providing the requested documents
Escalate complicated or high-risk regulatory document requests to the Supervisor or Manager as needed
Requesting and analyzing vendor backup documentation as deemed necessary in order to fulfill documentation requests
Analyzing reports to be proactive on requesting missing documentation
Verifying that backup documentation is received as required for various requests
Track data in spreadsheets and produce quarterly analysis or as often as requested by the Supervisor/Manager
Responsible for gathering, uploading, and maintaining product related information and documents to Ravago’s proprietary data management system.
Back up to Product Coordinator’s buying duties during PTO and overflow.
Play a key role in supporting the continued development of Ravago’s proprietary data management system and online portal
Present opportunities for improvement of current processes
All other duties assigned by Supervisor or Manager