Trackside Service Specialist

The Goodyear Tire & Rubber Company • Stow, OH

9d • Onsite

About The Position

As a Trackside Service Specialist you will supports logistics, inventory management, sales transactions, and customer service operations at Motorsports National Series racing events for Mickey Thompson Motorsports. The role serves as the primary trackside contact for race teams, providing tire distribution, technical support, mounting and balancing coordination, and expert product guidance. This position is responsible for maintaining accurate inventory records, processing sales and payments, and ensuring efficient event operations while representing the company professionally with customers, distributors, and industry partners. Extensive travel is required, including frequent multi-day race events on weekends throughout the year.

Why This Role Matters
Plays a critical role in supporting Motorsports National Series events by ensuring accurate tire inventory management, distribution, and sales operations that keep race teams supplied and event activities running smoothly.
Serves as a key customer-facing representative for Mickey Thompson, building relationships with race teams, distributors, and event stakeholders while providing technical expertise and exceptional service at the track.
Directly contributes to revenue generation and operational accuracy through sales processing, invoicing, payment collection, and inventory control, ensuring financial and service excellence at every event.
Enhances brand reputation and product performance by delivering technical tire support, coordinating mounting and balancing services, and representing the company professionally at high-visibility racing events across the country.

Requirements

• Bachelor's degree in Business, Engineering, Management, Operations, or a related field is valued and can complement industry experience.
• Significant racing industry experience, demonstrating a strong understanding of motorsports operations and customer needs.
• Experience in a customer-facing role with the ability to build strong relationships and provide exceptional service in a fast-paced environment.
• Proficiency with computer systems and the ability to quickly learn new digital tools and business processes.

Nice To Haves

• Experience with inventory management and logistics operations is preferred, along with technical knowledge related to racing products and services.

Responsibilities

• Manage tire inventory, logistics, distribution, and sales operations at Motorsports National Series events, ensuring accurate tracking, documentation, and product delivery.
• Serve as the primary trackside contact for race teams, providing customer service, technical support, and guidance on tire selection and usage.
• Process sales transactions, invoicing, and payment collection while maintaining compliance with company systems, policies, and procedures.
• Coordinate and oversee tire mounting and balancing services with on-site distributors to ensure quality and accuracy.
• Travel extensively to racing events, operating service vehicles and supporting event setup, execution, and customer-facing activities.
• Maintain service units, equipment, and displays to ensure safe, reliable, and professional operations at all events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level