Track

RPM RACEWAY•City of Syracuse, NY

2d•$16 - $16•Onsite

About The Position

RPM Raceway is seeking a talented and driven Track Operations team member to join their electrifying team. This role is ideal for someone who thrives in a fast-paced environment and loves keeping the thrills rolling. The Track Operations team member will play a vital role in ensuring the smooth and safe operation of our indoor karting tracks. Responsibilities include maintaining track safety standards, assisting guests with equipment, overseeing race sessions, and providing exceptional customer service to enhance the overall guest experience.

Requirements

2+ years of customer service experience in hospitality, entertainment, or retail
High School diploma or G.E.D from an accredited institution required.
Helpful, Friendly, and Patient attitude and disposition
Excellent communication skills and a great team player
Able to multi-task and problem solve.
Able to work 15 to 28 hours per week including weekends and holidays.
Invested to help make RPM Raceway the best experience for every racer.
Presentable, punctual and responsible.
Able to lift up to 25lbs/pull barriers to ensure track, barriers & pit walls are in proper shape to run races.

Nice To Haves

College attending working towards a degree is preferable with flexible hours available.

Responsibilities

Calls racers for line-ups and providing instruction.
Communicates with the front counter to run races as efficiently as possible.
Assigns karts, calls people to races, explains all rules and directions to customers.
Provides safety briefings, assists with the kart, head sock, helmet, and neck belt fittings.
Properly gaps racers to pull out of pits, pushes karts, and provide guidance for roll-out.
Tracks scanning for potential problems and hazardous races.
Flags races at the start, during and closing.
Plugs karts for re-charging, monitors status of battery stations.
Provides scoring sheets to customers to understand racing results and data.
Runs endurance races, racing clinics, and special racing events.
Up-sells endurance races, racing clinics, special racing events, and kids camp.
Keeps the facility in great condition at all times abiding by opening and closing duties.
Performs other duties as assigned.
Adheres to safety regulations and industry standards.