Track

RPM RACEWAY•Stamford, CT

2d•Onsite

About The Position

RPM Raceway is developing one of the most exciting competitive social experiences in the USA. RPM is an experiential entertainment experience leading with multi-level high speed go-kart racing, immersive gaming arenas and attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection. Recently recognized as one of Fast Company’s Most Innovative Companies, RPM Raceway continues to cement its status as a leader in the “competitive socializing” and gaming sectors. Calling all track operation gurus with a passion for fun! RPM Raceway, is on the hunt for a talented and driven track operators to join our electrifying team! If you thrive in a fast-paced environment and love keeping the thrills rolling, this could be your dream job. The Track Operations team member will play a vital role in ensuring the smooth and safe operation of our indoor karting tracks. You will be responsible for maintaining track safety standards, assisting guest with equipment, overseeing race sessions, and providing exceptional customer service to enhance the overall guest experience.

Requirements

2+ years of customer service experience in hospitality, entertainment, or retail
High School diploma or G.E.D from an accredited institution required.
Helpful, Friendly, and Patient attitude and disposition
Excellent communication skills and a great team player
Able to multi-task and problem solve.
Able to work 15 to 28 hours per week including weekends and holidays.
Invested to help make RPM Raceway the best experience for every racer.
Presentable, punctual and responsible.
Able to lift up to 25lbs/pull barriers to ensure track, barriers & pit walls are in proper shape to run races.
Available to work weekends and holidays.

Nice To Haves

College attending working towards a degree is preferable with flexible hours available.
Thrive in a Dynamic Environment: You possess an appetite for working in a fast paced, high growth environment
Equipment Expertise: Proficiency in handling and maintaining various track equipment and gear.
Driven Learner & Team Player: You are ambitious, eager to learn and a natural team player
Positive Energy & Collaborative Spirit: You exude and create positive energy
Safety First: Uphold safety regulations and industry standards to keep everyone safe.

Responsibilities

Calls racers for line-ups and providing instruction.
Communicates with the front counter to run races as efficiently as possible.
Assigns karts, calls people to races, explains all rules and directions to customers.
Provides safety briefings, assists with the kart, head sock, helmet, and neck belt fittings.
Properly gaps racers to pull out of pits, pushes karts, and provide guidance for roll-out.
Tracks scanning for potential problems and hazardous races.
Flags races at the start, during and closing.
Plugs karts for re-charging, monitors status of battery stations.
Provides scoring sheets to customers to understand racing results and data.
Runs endurance races, racing clinics, and special racing events.
Up-sells endurance races, racing clinics, special racing events, and kids camp.
Keeps the facility in great condition at all times abiding by opening and closing duties.
Performs other duties as assigned.
Adheres to safety regulations and industry standards.