Track Marshal - Go-Karts

Jake's Unlimited•Mesa, AZ
•Onsite

About The Position

Something exciting is taking shape at Jake’s Unlimited. We’re adding an all-new two-story indoor go-kart track, and we’re building the team that will bring the racing experience to life. As a Track Marshal, you’ll be at the center of the action—welcoming racers, preparing guests for their race, monitoring the track, and helping deliver an experience that is exciting, organized, and above all, safe. We’re looking for energetic, confident team members who communicate well, stay focused, and know how to have fun while taking safety seriously.

Requirements

  • Energetic, outgoing, and comfortable interacting with guests
  • Safety-focused with strong situational awareness
  • Confident communicating instructions and rules to individuals and groups
  • Able to remain focused and attentive while monitoring an active track
  • Comfortable enforcing safety requirements in a friendly but consistent manner
  • Able to react quickly and remain calm when something unexpected happens
  • Dependable, punctual, and team-oriented
  • Able to work effectively in a fast-paced, high-energy environment
  • Comfortable standing and moving for extended periods
  • Able to perform the physical requirements necessary to assist guests and respond to track situations
  • Available to work evenings, weekends, and holidays

Nice To Haves

  • Previous guest service, attractions, recreation, sports, or motorsports experience is a plus, but karting experience is not required.

Responsibilities

  • Welcome racers and create an energetic, exciting guest experience
  • Provide clear and confident pre-race safety instructions
  • Help guests properly prepare for their race, including helmets and other required safety equipment
  • Assist guests with safely loading into and exiting go-karts
  • Monitor races and track activity closely from assigned positions
  • Enforce racing rules and safety requirements consistently
  • Communicate with racers using established signals, flags, and track procedures
  • Respond quickly and appropriately to stopped karts, incidents, or other track conditions
  • Help maintain an organized and efficient flow of racers through staging, pit, and track areas
  • Communicate with fellow Track Marshals and race operations team members throughout each race
  • Keep the track, pit, staging, and guest areas clean, organized, and safe
  • Complete opening, closing, and daily operating responsibilities
  • Deliver friendly, professional guest service throughout the experience

Benefits

  • $15.50–$16.00 per hour
  • Part-time and full-time opportunities
  • Flexible scheduling
  • Free meal every shift
  • Employee discounts on food, attractions, and parties
  • Hands-on training in go-kart and track operations
  • A fun, fast-paced, team-oriented work environment
  • Opportunities to learn, grow, and advance
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