Toyota Service Experience Assocaite
About The Position
Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Central Oregon. We are looking for a Toyota Service Experience Associate to join our Service team. At Toyota Bend our Service Department is a fast-paced environment serving clients throughout the community. Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Experience Associates to be the first contact of Kendall in our service departments. We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills.
Requirements
- High level customer service experience
- Demonstrate time management
- Strong work ethics
- Strong communication skills
- A valid driver license with acceptable driving record
Responsibilities
- Greet incoming service clients.
- Provide clients who are waiting for service with refreshments; including coffee, water, and light snacks.
- Move, park, and retrieve vehicles to assist with the service department flow.
- Prepare vehicles to be serviced by washing front windows and vacuuming driver areas.
- Create a positive and professional first impression.
- Address customer inquiries and concerns to meet dealership and manufacturer objectives.
- Provide exceptional customer service by answering questions promptly and accurately.
- Attend training meetings with service department.
- Listen and be attentive to customer needs and priorities to provide appropriate suggestions and guidance on vehicle offerings.
- Maintain cleanliness of service area.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
