Seasonal Toy Soldier - Garden State Plaza

Nordstrom • Paramus, NJ

4d

About The Position

The Toy Soldier represents the FAO Schwarz brand and engages guests throughout their visit. This role brings a theatrical, welcoming personality to the store, builds rapport with children and adults, and helps guests explore products and store experiences. The position includes paid training: in-store training begins November 10, 2026, followed by required training in New York City from November 16–20, 2026. A flexible schedule is required to meet business needs, including evenings, weekends, and peak periods. Toy Soldiers wear a uniform consisting of a hat, jacket, gloves, and pants; FAO Schwarz provides, launders, and maintains the uniform.

Requirements

• Have an engaging and theatrical personality capable of captivating an audience in varied environments and situations.
• Remain positive and in character for extended periods.
• Be able to work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
• Meet physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky items and reaching to lift items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Nice To Haves

• A background in performance, acting, music, or dance.
• Familiarity with a premium or experience-based retailer.

Responsibilities

• Engage guests and deliver an outstanding experience throughout their visit.
• Build connections with visitors and passers-by, remaining in character and bringing a sense of fun.
• Represent the personality of the store and build rapport with children and adults by adapting interaction style to make them feel welcome.
• Lead the store’s daily opening ceremony with flair and uniqueness.
• Greet guests and provide relevant local information on demand.
• Participate in social media posts in full Toy Soldier persona.
• Participate in filmed or live video content for social media.
• Demonstrate products confidently and enthusiastically, showcasing key features to help customers explore the assortment.
• Lead private FAO events and/or private shopping experiences.
• Tailor key talking points to the audience and deliver information with personal flair.
• Attend all required training dates.

Benefits

• Medical, vision, and dental benefits
• Retirement benefits, including 401(k)
• Paid time away and PTO accruals
• Life insurance and disability insurance
• Merchandise discount
• Employee Assistance Program (EAP) resources
• Holidays
• May be eligible for performance-based incentives or bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed