Town Center Ranger, Day Shift

THE WOODLANDS TOWNSHIP•The Woodlands, TX

4d•$19 - $19•Onsite

About The Position

The Town Center Ranger assists visitors to The Woodlands Town Center, Waterway Square, and Town Green Park by providing information, directions, and support to enrich their recreational experience and help maintain a pleasant, safe environment that promotes community harmony and the benefits of parks and recreation. The Ranger inspects parks and related facilities, evaluates physical conditions and safety concerns, promotes park and recreation programs, and helps ensure compliance with park rules and Township requirements. The role follows the guidelines of the Town Center Ranger program. This is a part-time position working 20 hours per week, typically five hours per day, four days per week. Day-shift schedule examples are 6 a.m.–11 a.m., 8 a.m.–1 p.m., 11 a.m.–4 p.m., or 4 p.m.–9 p.m.; the schedule rotates monthly. Evening, weekend, and holiday work may be required depending on the schedule. During emergencies, including disasters such as hurricanes, the employee may be called to work and is expected to perform assigned emergency service duties. The position is safety-sensitive and subject to random drug testing. Work is primarily outdoors in all types of weather, with frequent exposure to unpleasant environmental conditions or hazards. The employee must wear the prescribed uniform and maintain a GEM vehicle.

Requirements

High school diploma.
One year of experience and/or training, or an equivalent combination of education and experience.
Must possess a Texas driver's license and meet driver safety policy requirements.
Successful completion of 20 hours of training prescribed by the Town Ranger Program.
Must pass pre-employment drug screening and background check and have eligible status on the Motor Vehicle Report.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to meet the physical demands of the role, including standing or walking for up to five hours per shift; using hands; reaching; talking and hearing; sitting; climbing or balancing; stooping, kneeling, crouching, or crawling; and lifting or moving loads up to 50 pounds.
Ability to work outdoors in all types of weather and to work evenings, weekends, and holidays depending on the schedule.

Nice To Haves

MS Office computer skills.
Familiarity with smartphone technology.

Responsibilities

Inspect parks and the Waterway, including restrooms, lighting equipment, signs, benches, landscapes, irrigation systems, public art, fountains, and pathways.
Perform minor repairs to play structures, lighting equipment, irrigation systems, bridges, and other facilities, and remove graffiti.
Evaluate safety practices and hazardous situations, anticipate and resolve problems, and submit work requests.
Promote park, recreation, and safety programs and help ensure compliance with park rules and Township orders.
Support park activities, programs, special events, and recreation by positively enforcing park rules, Township orders, policies, procedures, and covenants.
Maintain frequent, direct, friendly, and positive contact with visitors and provide information about the benefits of parks and recreation.
Confer with residents to encourage compliance with Township ordinances, safety standards, codes, and regulations.
Help create a pleasant and safe environment that promotes community harmony.
Perform custodial and minor maintenance work in parks and along pathways, including trash and litter collection and tree pruning.
Clean facilities and set up and tear down events and programs.
Prepare reports on vandalism, maintenance, and park and pathway needs, and maintain a daily log.
Document vandalism using incident reports and photographs on Township phones.
Assist with Boathouse customer service issues and other operations as assigned.
Walk through parks to observe park operations, maintenance, and resident use.
Maintain the GEM vehicle and wear the prescribed uniform.
Perform assigned emergency service duties when called to work during emergencies.
Perform other duties as assigned.