Towing Administrator

City of Gainesville•Gainesville, FL

1d•$22 - $35

About The Position

This is para-professional work developing, implementing, administering, and presenting programs or services for the City and its facilities. Depending on area of assignment, positions allocated to this classification may supervise others. Positions allocated to this classification report to a designated supervisor and work under general supervision. Work in this class is distinguished from other classes by its supervisory and administrative responsibilities. The responsibilities assigned to this position are extensive, highly specialized, and critical to the City of Gainesville and the Gainesville Police Department. This role serves as the primary authority for regulating and enforcing towing, immobilization, and vehicle-for-hire operations citywide, including oversight of approximately 800 and growing trespass tow contracts. These duties require detailed contract review, ordinance compliance verification, on-site inspections, and continuous communication with property owners, towing companies, and the public. This position also carries sole responsibility for intake, investigation, and resolution of all towing-related complaints, many of which involve complex fact-finding, coordination with multiple parties, and potential criminal or ordinance violations. In addition, the role functions as Evidence Custodian for contract towing, overseeing GPD-initiated tows, evidence holds, secure long-term storage, and compliance with Florida State Statutes and departmental policy.

Requirements

A Bachelor's degree from an accredited four (4) year college or university with major course work in a field relevant to the assigned area, and three (3) years of progressively responsible program administration experience or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
A valid United States Driver's License is required for the appointment.
Valid Florida Driver's License required within thirty (30) days of start date.
Considerable knowledge of principles, practices, and concepts related to planning, developing, directing, and administering assigned programs and events, related issues, and operational environments.
Ability to analyze program effectiveness and make recommendations for change and improvement.
Working knowledge of and the ability to make informed decisions in accordance with laws, ordinances, and statutes governing Federal/State grant funding.
Basic knowledge of government finance, accounting, and purchasing practices, policies, and procedures.
Demonstrable working knowledge of personal computers and department-related software.
Knowledge of program coordination concepts, principles, and operations.
Ability to perform program management functions, including the ability to plan, assign, and supervise the work of others.
Ability to organize and conduct educational programs and events.
Ability to gather information, maintain accurate records, and prepare moderately complex reports.
Ability to prepare effective correspondence on sensitive and confidential matters.
Ability to perform mathematical computations rapidly and accurately.
Ability to effectively work with and communicate with, both orally and in writing, the general public, private and corporate funders and foundations, business owners, community leaders, board members, and City employees.
Ability to exercise good judgment, tact, and diplomacy in all public contacts.

Responsibilities

Develops, implements, and administers programs and events for the City.
Serve as a primary contact for Special Event permits.
Assist event organizers through the permitting process and coordinate the application review process with department approvers.
Evaluates the effectiveness of programs and practices and makes recommendations relating to projects, needs, and development.
Assists in the development of long and short-range plans and assists with budget preparation.
Determines functional needs and locates and obtains appropriate materials (applications, site plans, insurance certificates, facility rental agreements, indemnity waivers, OTs, emergency plans, etc.)
Assists in the development of policies, procedures, and administrative guidelines for staff.
Review all permit applications to ensure that events meet City ordinances and policies in the application and actual implementation.
Coordinates public relations activities, including speaking before groups and media and preparing press releases, brochures, and newsletters.
Develops or acquires program materials, including brochures, newsletters, handouts, bulletin boards, displays, exhibits, and other required equipment and supplies.
Serve as the in-house expert and primary contact on the Special Event permit software.
Train staff as needed on how to review, comment, and invoice applications.
Assists in the selection of and supervises, plans, evaluates, disciplines, trains, and coordinates the work of assigned staff.
Serves as liaison to advisory boards or friend groups.
Develops community partnerships for programming, events, and projects.
Assists with maintaining agency accreditation.
Responsible for conducting the full range of activities required to prepare, submit, and manage current and new grant proposals for public and private funders, as well as major gifts acquisition in compliance with local, State, and Federal policies and procedures required for the receipt of grant funding.
Research public and private grant sources (agencies, corporations, and foundations) to identify sources of restricted and unrestricted funding.
Establishes short- and long-range fundraising goals for funding sources.
Prepares City Commission agenda items related to grant proposals.
Gathers information necessary to report to funders on current and/or completed grant programs.
Cultivates and nurtures relationships with current and potential corporate and foundation sponsors and individual donors.
Develops an inventory of current and potential partners, sponsors, collaborators, and grant providers.
Provides regular progress reports to the supervisor.
Attends staff meetings and participates in organization-wide planning activities.
Coordinates and develops community groups and volunteers to assist in related projects, programs, and events.
Ensure compliance with State and local management requirements, policies, and procedures.
Prepares and submits related reports and documents, updates, and maintains computerized tracking/monitoring systems of all inventories.
Coordinates events and interfaces with other related City events and events sponsored by other organizations.
Coordinates with local, state, and federal agencies, organizations, and individuals relating to program issues.
Interacts with citizens and ensures the highest quality of internal and external customer service possible in all activities.
Assists in the development of new facilities or properties.
Stays current on developments in program trends.
Attends work on a continuous and regular basis.