Tower Supervisor

Menzies Aviation Careers•Charlotte, NC

5d•Onsite

About The Position

The tower Supervisor is responsible for leading, directing, coordinating and supporting the contracted airlines fueling operation. The role involves coordinating and assisting operations managers to ensure safe, timely, reliable, and cost-efficient fueling operations. The supervisor must maintain situational awareness of all airline and Menzies Aviation operations, disseminate operational information, and maintain professional contact with airlines, airport operations, flight control, and the fueling department. They will also assist in developing operational and contingency plans, coordinate problem-solving, monitor technological systems (Flight Status Monitor, Weather, Air Traffic Control advisories), maintain logs and documentation, and coordinate the emergency/significant event notification system. The role requires meeting station attendance standards.

Requirements

Prior airline experience is desirable.
Excellent communication and interpersonal skills.
One year certificate from a college or technical school, or six-months to one-year related experience; and or equivalent combination of education and experience.
Must have high school diploma, GED
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations
Valid Driver's License.
Possess/maintain a valid driver’s license and other FAA/Airport required identification/seals or authorizations.
Must pass pre-employment background and drug test

Nice To Haves

Prior airline experience is desirable.

Responsibilities

Coordinates and assist the operations manager(s) to ensure that fueling operations at location are performed in a safe, timely, reliable, and cost-efficient manner.
Maintains good situational awareness of all airlines(s) and Menzies Aviation operations and provide for continuous dissemination of pertinent operational information and timely updates to appropriate field leadership and fueling personnel.
Maintains professional contact and operational coordination dialogue with airline(s), airport operations, flight control, and fueling department as it pertains to Menzies Aviation operations.
Assists with the development of ongoing operational and contingency plans for the optimal utilization of Menzies Aviation equipment and resources in support of airline(s) schedule(s).
Coordinates and communicates operational problem-solving options/plans with managers and supervisors and with appropriate airline personnel.
Monitors available technological systems including Flight Status Monitor, Weather and Air Traffic Control advisories (i.e., ground stops, delay programs, Etc.), and evaluates their impact when making recommendations for operational plans to support the fueling operation.
Maintains appropriate logs and documentation to enable anticipation of problem situations, post event evaluation, and timely/accurate recording and submission of required paperwork and reports.
Coordinates the implementation of the emergency/significant event notification system; ensure appropriate Menzies Aviation and airline(s) responsible regulatory Officials are notified; document accordingly.
Is able to meet the Station’s attendance standards.
Directly supervises various employees.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include training employees; planning, assigning, and directing work; appraising performance.
Rewarding and disciplining employees; addressing complaints and resolving problems.
Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
Fully understand the company health and safety policy.
Attend training courses as may be arranged by the Company.