Tournament Services Coordinator

Bass Pro Shops•Ridgedale, MO

2d•Onsite

About The Position

The Tournament Services Coordinator is responsible for delivering personalized, high‑quality service to golf groups within the Bass Pro Shops – Hospitality division. This role ensures each group’s unique preferences for on‑course games, contests, and tournaments are fully understood and executed with precision. Working collaboratively with golf leadership teams, the coordinator oversees all event details to provide exceptional service and consistently exceed guest expectations.

Requirements

High School Diploma or Equivalent
2 years of preferred experience
Organizational skills- must be able to multi-task
Communication: oral and written
Computer skills: Microsoft suite and Golf Genius

Nice To Haves

Bachelor's Degree in Business
Class A PGA Member

Responsibilities

Proactively communicate with guests prior to arrival to determine and coordinate their golf tournament service needs
Create and manage Events and Tournaments in Golf Genius, including building customized rosters, pairings, and scoring formats
Greet and engage guests on property to establish rapport and ensure a seamless tournament experience
Manage a high‑volume scheduling calendar with multiple overlapping groups and event timelines
Coordinate with each golf course operation to ensure they receive all necessary materials, information, and support for group events.
Perform additional duties as assigned to support overall golf operations and guest satisfaction