Tourism Inspector (California)
About The Position
A Tourism Inspector will be responsible for gathering travel details and conducting standardized on-site reviews of lodgings and restaurants to determine eligibility for AAA Diamond Designation and listing. The inspector will also inspect, assign, and report designation status, classification, and diamond level throughout North America. Creates descriptive prose and content for AAA publications, contributing written expert insight and recommendations for print and digital publications, social media, and public relations use. Acts as a representative of AAA in the field, advising property operators about the status of their facility on AAA policies and procedures. May represent AAA at industry meetings, seminars, or tradeshows as assigned.
Requirements
- Bachelor's or Associate's degree and relevant experience.
- Minimum of three (3) years of experience working within the hospitality industry, travel-related field, and/or management.
- Must have reliable transportation, have a valid driver's license for operation of a motor vehicle, and possess an acceptable driving record.
- Must reside within the assigned territory and within a reasonable proximity to a major airport.
- Moderate to extensive travel; potentially throughout the United States, Canada, Mexico, and the Caribbean.
Responsibilities
- Uses time effectively; anticipates obstacles, adjusts priorities as needs change, and keeps others informed of progress.
- Demonstrates excellent interpersonal skills; self-motivated, adaptable, and effective in fast-paced, dynamic, deadline-driven environments.
- Exhibits strong written and oral communication skills, including the ability to communicate through effective property photography.
- Possesses strong time management and organizational abilities.
- Demonstrates an aptitude for and understanding of the latest digital technology related to business practices, communication, and social media applications, including Apple and Microsoft platforms.
- Capable of operating an ATP machine and utilizing swabs to accurately and effectively test hotel surfaces.
- Demonstrates self-awareness by recognizing strengths, limits, and areas for improvement.
- Openly shares and solicits ideas through constructive dialogue and communicates intentions clearly.
- Completes expense reports, weekly work summaries, and other administrative requirements by assigned deadlines.
- Investigates member complaints; takes or recommends appropriate action.
- Provides AAA Multimedia Marketing Representatives with key and timely information necessary to support revenue-generating efforts, including, but not limited to, new listing leads or changes in property status.
- Reports on all unauthorized use of the AAA trademark.
Benefits
- This position is also eligible for participation in AAA, Inc.'s Annual Incentive Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1-10 employees
