Tourism Information Counselor 1-3

State of Louisiana • Kentwood, LA

1d • Onsite

About The Position

This is a full-time position located at the Kentwood Welcome Center in Kentwood, LA. The Louisiana Office of Tourism is committed to promoting Louisiana as a top travel destination and growing the state’s tourism industry to make tremendous economic impacts in all 64 parishes. To accomplish that goal, we have developed strategic marketing initiatives to maximize our efforts.

Requirements

• No training or experience required.

Nice To Haves

• Background in customer service, hospitality, or tourism.
• Computer/Keyboard experience.

Responsibilities

• Meets and greets traveling public, welcoming them to Louisiana.
• Listens to questions and provides appropriate answers and counsel on how visitors may spend their time in Louisiana.
• Encourages visitors to spend more time in Louisiana by suggesting alternative routes and activities.
• Answers inquiries, in person, by telephone, email, or other means, about what there is to see and do in Louisiana.
• Works with other counselors and supervisors to secure reliable information on current activities, festivals, attractions, lodging, restaurants, and other tourism-related businesses in order to be knowledgeable about pertinent events, exhibits, activities, and new developments in the tourism business, and to continually increase general knowledge of the state.
• Works with other travel counselors and the supervisor to continually compile, file, and update reference materials, and utilizes the internet responsibly in order to increase the resources available and to find answers to visitors' unusual questions.
• Attends and participates in job safety training, position and center-specific training, and other courses that may be required or recommended.
• Undertakes clerical assignments, including but not limited to brochure ordering and inventory, photocopying, filing, regular entry of visitor register information into the ZIP code database, and brochure placements in racks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed