Tourism Coordinator

City of Prescott • Prescott, AZ

3d • $27 - $34 • Onsite

About The Position

Reporting to the Director and working alongside the Tourism Manager, the tourism engagement coordinator plans and implements tourism initiatives, manages marketing efforts, and serves as a liaison between local businesses and visitors. Key responsibilities include developing promotional materials, coordinating group tours, managing social media and website content, event coordination and calendaring and tracking performance metrics. This position requires strong interpersonal skills to help build partnerships with local stakeholders and provide visitor services.

Requirements

• High school diploma or equivalent required
• Three (3) years of experience in marketing, tourism, hospitality or a related field or any combination of experience and training which demonstrates the knowledge and experience to perform the work.
• Valid AZ driver's license within thirty (30) days of employment.
• Valid passport is required to attend occasional international events.
• Must be able to work occasional non-traditional working hours and weekends.
• Principles and practices of tourism destination marketing and management.
• Principles and practices of municipal organization and public administration.
• Research techniques, methods and procedures.
• City ordinances and regulations.
• Microsoft Office products and other relevant technologies such as Customer Relationship Management (CRM) database management, social media and marketing tools and databases.
• Utilizing critical thinking and problem-solving skills.
• Establish and maintain relationships with community partners, identify prospects, develop leads, conduct site visits, and facilitate connections.
• Perform cost/benefit analysis.
• Coordinate and mediate efforts of both public and private agencies and committees involved in the economic development projects.
• Interpret City ordinances, rules and regulations and make decisions in accordance with established policy.
• Prepare and present accurate and reliable reports containing findings and recommendations.
• Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks.
• Excellent verbal and written communication skills.
• Strong organizational and planning abilities.
• Proficiency with computers, social media, and marketing software.
• Ability to work independently and as part of a team.
• Customer service and interpersonal skills.

Nice To Haves

• Bachelor's Degree Business, Public Administration, Economic Development, Marketing, Recreation, or other closely related field preferred or any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Responsibilities

• Develop promotional materials
• Coordinate group tours
• Manage social media and website content
• Event coordination and calendaring
• Track performance metrics
• Build partnerships with local stakeholders
• Provide visitor services
• Create, update, and optimize tourism-related digital content across destination websites, event calendars, social media platforms, Google Business/Profile tools, and partner-facing communications.
• Maintain website business listings and content.
• Work directly with stakeholders, including businesses and event promoters, to make sure listings are up to date.
• Collaborate with local businesses, organizations, and government agencies such as Arizona Office of Tourism, Prescott Chamber Visitor Center, and Prescott Downtown Partnership to enhance the visitor experience and increase tourism.
• Work with the Chamber Visitor Center to provide materials for front-line customer support and manage promotional material fulfillment.
• Assist with the planning and implementation of tourism-related events and activities.
• Handle account payables/receivables for Tourism and Economic Development, track budget expenditures, and create inter-departmental business travel itineraries.
• Support the administration of Tourism Advisory Committee (TAC) Grant and sponsorship programs, including applications tracking, contract coordination, budget documentation, and communication with award recipients.
• Generate agendas and document minutes for Tourism Advisory Committee Meetings.

Benefits

• A diverse range of complimentary mental health and wellness services is available, including an Employee Assistance Program, a free subscription to Calm, and health coaching
• Paid time off up to 25 days in first year of employment
• 10 paid holidays and 1 floating holiday per year
• Free employee only coverage for medical, dental, vision, short-term disability, and life insurance
• Pension and long-term disability through Arizona State Retirement System
• Supplemental benefits such as deferred compensation plans and additional life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED