Tour Operator Guide - Part Time - San Diego Zoo Safari Park

San Diego Zoo Wildlife Alliance•Escondido, CA

3d•$30•Onsite

About The Position

The Tour Operator Guide performs all job assignments with a positive attitude that supports San Diego Zoo Wildlife Alliance's mission and vision of saving species worldwide by uniting our expertise in wildlife care and conservation science with our dedication to inspiring passion for nature. The Tour Operator Guide works under general supervision to engage and captivate guests through storytelling while operating vehicles and in department areas. They are responsible for facilitating tours, queuing, loading, and dispatching safely and efficiently, providing an exceptional experience for our guests at the San Diego Zoo and Safari Park. This position reports to the Carts & BTS Tours Supervisor. This class differs from the Educator Guide class at the Zoo and Safari Park in that the Educator Guide handles wildlife.

Requirements

Must be 18 years of age.
Valid California Driver License Upon Hire required
Must be able to pass a DMV class B physical for Zoo bus positions.

Nice To Haves

Experience with some or all of the following: engaging with audiences of all backgrounds, sharing conservation stories in an engaging manner, and excellent teamwork skills.
Schedule availability of at least 4 days a week, including both weekend days, is highly desirable.
Valid California Class B Driver License preferred
Prior training or education in life sciences
Prior experience in public speaking

Responsibilities

Serves as the voice for the San Diego Zoo Wildlife Alliance, offering captivating an educational tours and connections that introduce our guests to plant, wildlife, conservation science, and our leadership role in the conservation community.
Operates vehicles in a manner that promotes our reputation for safety and professionalism including responding to medical and mechanical emergencies as needed. Closely observes pathway conditions and riders, actively looks for and reporting potential safety hazards, and follows department guidelines on timeliness to ensure the efficiency of the department.
Facilitates boarding processes and engage with guests to answer questions and ensure adherence to safety guidelines. Records and input guest counts and operational data.
Provides consistently welcoming guest service throughout all job assignments.