Tour Leader, Canada

Intrepid

41d•$165

About The Position

Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that! Every day will be different, but every day you will: Provide amazing customer service and travel advise, whether it's leading a group on a hiking trail, supporting local Indigenous communities and businesses, or arranging a group meal in a new destination, you'll create unforgettable moments for our travellers. Ensure the safety and well-being of your travellers, at times you will have to assist in difficult situations while remaining calm and professional. A traveller may lose their passport, need medical attention, or there may be a clash of personalities, and you will be the first point of call. Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties. Be passionate about travel and share your love of it with our customers. Every step of the way you’ll embody our core values of Ambitious, Impactful, Real and Together!

Requirements

Excellent communication in English.
Excels in collaborating with a remote team, managing extended periods between in-person interactions, and demonstrates strong independent problem-solving skills.
Experience driving a fifteen-passenger vehicle (with trailer).
Strong customer service experience and experience in developing a rapport with a broad range of travellers.
Have travel experience across Canada and are passionate about sharing your region with our travellers!
Have basic computer skills – including email, work, and excel experience
Ability to operate lodge-based and camping road trips safely and successfully in various regions of Canada
Must possess strong, above-average critical thinking skills; you’re the type of person who knows how to “figure it out”
IGA Certification (2 Interpretative Guide and Group Management Course)
16 hour First Aid Certificate
Standard CPR-C Certificate
Leave No Trace Online Awareness
Driver's License Abstract
valid Passport
Driver’s License- Class 4 Unrestricted with up to date medical
Consent to pre-employment and random drug and alcohol testing as well as a criminal background check
Ability to travel and spend time away from home

Nice To Haves

Food Safe

Responsibilities

Provide amazing customer service and travel advise
Ensure the safety and well-being of your travellers
Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties.
Be passionate about travel and share your love of it with our customers